The Michael's Companies
Customer Experience Retail Lead — Omnichannel
The Michael's Companies, Irving, Texas, United States, 75084
A leading retail company is seeking a Retail Department Manager to oversee front-end operations and ensure excellent customer service. This role involves managing store recovery standards, leading the omnichannel processes, and training the customer experience team. Candidates should have retail management experience, strong customer service skills, and the ability to develop teams. The position is based in Irving, Texas and offers competitive benefits including health insurance and generous employee discounts.
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