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Thomson Reuters

Digital CSM: Onboarding & Adoption Campaigns

Thomson Reuters, Frisco, Texas, United States, 75034

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A leading information solutions provider is seeking a Digital Customer Success Specialist to join their team. The role entails developing customer-centric digital programs to enhance engagement, creating automated onboarding processes, and monitoring usage data to mitigate churn risks. Candidates should have at least 3 years of experience in B2B SaaS and strong communication skills. The company promotes a hybrid work model and offers competitive benefits, fostering an environment of continuous growth and support. #J-18808-Ljbffr