Retention Supervisor: Coach, Optimize & Upsell

A leading communications provider in Overland Park seeks a Retention Agent Supervisor. This role involves managing retention agents to enhance customer experience, reducing churn, and upselling. Candidates should possess an Associates degree in a relevant field, with 3-5 years of experience in call centers, showcasing an understanding of cable products. The position offers opportunities to grow within the company and requires commitment to customer satisfaction. #J-18808-Ljbffr