Sun Loan
Bilingual Customer Service & Loan Specialist 387
Sun Loan, Allen, Texas, United States, 75013
Are you outgoing, reliable, and customer service driven? If so, we would like you to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be provided with training to be successful. The role directly supports the Customer Service Team Lead in managing incoming calls from customers applying for or requesting information regarding a consumer installment loan, all the while providing superior customer service. We're looking for someone with a strong desire to help others, and who can easily demonstrate patience, respect, and courtesy at all times.
Our employees - just like our customers - are the heart and soul of what we do. Friendly, reliable, customer service is at the heart of our success.
Responsibilities and Requirements
Possess excellent telephone communication and customer service skills, displaying a high level of professionalism
Learn quickly and apply new job-related information
Work well with others, willing to take feedback from supervisors and team members
Working knowledge of computers, phone systems, and basic calculator functions
Must be able to work as scheduled
Must complete required company training
Must be at least 18 years of age
Minimum three years of experience in a call center environment or customer service
Ability to work 10:00am to 7:00pm, Monday through Friday, with occasional Saturday shifts (from 8:30am-12:30pm)
Bilingual a plus
Must be able to lift 10 pounds
Bilingual Customer Service • Allen, TX, United States
#J-18808-Ljbffr
As a Customer Service Representative, you will be provided with training to be successful. The role directly supports the Customer Service Team Lead in managing incoming calls from customers applying for or requesting information regarding a consumer installment loan, all the while providing superior customer service. We're looking for someone with a strong desire to help others, and who can easily demonstrate patience, respect, and courtesy at all times.
Our employees - just like our customers - are the heart and soul of what we do. Friendly, reliable, customer service is at the heart of our success.
Responsibilities and Requirements
Possess excellent telephone communication and customer service skills, displaying a high level of professionalism
Learn quickly and apply new job-related information
Work well with others, willing to take feedback from supervisors and team members
Working knowledge of computers, phone systems, and basic calculator functions
Must be able to work as scheduled
Must complete required company training
Must be at least 18 years of age
Minimum three years of experience in a call center environment or customer service
Ability to work 10:00am to 7:00pm, Monday through Friday, with occasional Saturday shifts (from 8:30am-12:30pm)
Bilingual a plus
Must be able to lift 10 pounds
Bilingual Customer Service • Allen, TX, United States
#J-18808-Ljbffr