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Global Healing

Fulfillment Specialist - Wholesale

Global Healing, Houston, Texas, United States, 77246

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Fulfillment Specialist – Wholesale Global Healing

Description The role of the Fulfillment Wholesale Lead is to oversee the wholesale team and ensure that processes, procedures and quality standards are being met. The Wholesale Lead will communicate with vendor carriers, verify that proper documents accompany wholesale shipments, receive products, assist with retail pending volume, and ensure FIFO is followed. The Lead may collaborate with other leads and the Fulfillment Manager on process improvements.

Responsibilities

Ensure timely delivery of wholesale orders

Update the Wholesale Shipping requirements sheet

Follow customer‑specific shipping requirements

Communicate clearly with various carriers

Problem‑solve when issues arise with international shipments (customs clearances, documentation, duties, taxes)

Coordinate wholesale shipments via multiple carriers

Receive product, supplies and other miscellaneous items

Verify incoming shipments against bills of lading, invoices, orders or other records

Accurately enter product quantities in various systems

Ensure FIFO (First In, First Out)

Update and maintain the Real Time Lot sheet

Keep Google sheets up to date with product information (new products, label VCNs, SKUs)

Assist with retail orders pending volume

Provide wholesale training for other team members

Follow OSHA, TX Dept of Health, and FDA compliance guidelines

Maintain clean supplies, tools, equipment and storage areas to ensure compliance with safety regulations

Maintain a clean, safe, and organized working environment

Required Qualifications

Knowledge of Google Sheets, Microsoft Office

Experience with Shipstation, QuickBooks, SkuVault

Excellent verbal and written communication skills

Self‑motivated and proactive

Ability to lift boxes up to 50 lbs

Forklift operation ability

Courses / Certifications

cGMP Training

Six Sigma Yellow Belt Certified

Forklift Certified

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Other

Industry Wellness and Fitness Services

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