strategic HR, inc.
Job Description
Other qualifications include:
Associate Degree or equivalent work experience
2 plus years of relevant experience in a customer supporting role, preferred
Strong computer skills including G Suite and knowledgeable about Internet research tools
Commitment to providing outstanding customer service to our customers
Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries
Strong active listening skills, ability to investigate problems and to develop solutions
Ability to manage conflict in a positive and constructive fashion
Ability to understand internal policies and procedures and to communicate them to internal and external customers
Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation
Professional speaking voice & excellent telephone etiquette
Qualifications To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem‑solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role.
Additional Information Apply online at https://grnh.se/arx8ms4l3us to join a GREAT team with great work benefits!
Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
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Associate Degree or equivalent work experience
2 plus years of relevant experience in a customer supporting role, preferred
Strong computer skills including G Suite and knowledgeable about Internet research tools
Commitment to providing outstanding customer service to our customers
Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries
Strong active listening skills, ability to investigate problems and to develop solutions
Ability to manage conflict in a positive and constructive fashion
Ability to understand internal policies and procedures and to communicate them to internal and external customers
Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation
Professional speaking voice & excellent telephone etiquette
Qualifications To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem‑solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role.
Additional Information Apply online at https://grnh.se/arx8ms4l3us to join a GREAT team with great work benefits!
Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
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