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Startops

Manager, Product Strategy Operations

Startops, New York, New York, us, 10261

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Manager, Product Strategy Lead go-to-market launches and ongoing optimization of Warby Parker's AI glasses lineup Location: New York

Compensation: $100,625 - 115,000 USD / year

Job Tags: Operations

About The Role Warby Parker is on the lookout for a strategic, detail-focused Product Strategy Manager to help drive the success of our AI glasses business. Reporting to the Director of Product Strategy, your key responsibilities will be managing our partnerships and collaborating on operational improvements with internal partners (like our Brand, Ecommerce, Retail, and CX teams). This is a highly collaborative, operational, and strategic role for someone who is excited to support internal and external partnerships, both launching and then growing our AI glasses business—as well as helping inform the long-range planning for AI glasses.

What you’ll do

Own relationships with external partners, work cross-functionally to operationalize a new business, and help inform the long‑range planning for AI glasses

Act as a liaison between internal Ops teams and external partners to ensure our retail stores and internal teams are set up for success

Track partner deliverables and timelines, ensuring clear documentation and collaboration

Propose and manage the pricing strategy, customer policies, and shopping flows through analysis and tracking the competitor landscape

Collect, analyze, and interpret data to track key performance metrics (e.g., unit sales, attach rates, and customer satisfaction) and measure the effectiveness of strategic initiatives

Synthesize customer feedback and product performance to identify areas for improvement and share insights with our partners

Partner with internal Marketing, Retail, and Brand teams to support go‑to‑market strategy, launch plans, and campaign execution

Own the AI glasses assortment and product planning; ideate on the best ways to optimize AI glasses design and expand our offerings

Manage internal and external workstreams to roll out future launches (i.e., new SKUs, display lenses, and new markets)

Oversee an analyst to effectively and efficiently support the rollout of AI glasses and the continued success of the business by creating dashboards to track KPIs, identifying improvement opportunities, and analyzing market trends

Who you are

Backed by 5+ years of experience in a highly analytic, client/vendor‑facing, and strategic role (bonus points for experience in management consulting or corporate strategy)

Highly analytical, leveraging data and customer insights to inform decisions and drive business outcomes

A compelling communicator and presenter, able to translate complex data into clear strategies and inspire alignment across stakeholders

Comfortable working with digital product and technology teams, with a track record of contributing to digital innovation and ecommerce enhancements

Adept at working with uncertainty and managing multiple shifting priorities in a fast‑paced environment

Energized by wearable tech and want to shape what comes next

A whiz at Microsoft Excel and PowerPoint and/or the Google equivalent (Sheets, Slides)

Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra Credit

Experience or comfort with experimenting with AI to support and enhance your work

Experience in wearables, AR/VR, voice, or other AI‑powered consumer tech products

Familiarity with Looker

Passion for delivering value and amazing experiences to customers

Some benefits of working at Warby Parker for full‑time employees

Health, vision, and dental insurance

Life and AD&D Insurance

Flexible vacation policy

Paid Holidays

Retirement savings plan with a company match

Parental leave (non‑birthing parents included)

Short‑term disability

Employee Assistance Program (EAP)

Bereavement Support

Education Reimbursement

Free eyewear

And more (just ask!)

Pay Range New York Pay Range: $100,625 - $115,000 USD

Equal Opportunity Statement Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

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