MPO Lifecycle & Loyalty Leader

A leading telecommunications company is seeking a Head of Base Management for Multi Product Ownership to maximize the lifetime value and retention of its customer base. This role involves designing lifecycle management strategies and partnering across teams to ensure customer satisfaction and loyalty. Ideal candidates should have over 5 years of experience in base management or CRM and a strong understanding of retention economics. This position is based in Mission, Kansas and offers a full-time contract.
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