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Diligent Corporation

Regional VP, Customer Success - Growth & Retention Leader

Diligent Corporation, WorkFromHome

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A leading SaaS company is seeking a Regional Vice President of Customer Success in Washington, DC. This senior leadership role focuses on driving customer outcomes, leading a large team, and ensuring effective client engagement and retention. The ideal candidate will have over 12 years in customer-facing roles, significant experience in B2B SaaS, and a proven track record of meeting satisfaction and retention targets. This position offers a unique opportunity to shape customer success strategies and lead a high-performing team.
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