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Hired by Matrix, Inc

Customer Support/Account Rep

Hired by Matrix, Inc, South Jordan, Utah, United States, 84095

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Base Pay Range $22.17/hr - $22.17/hr

At-a-Glance:

Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Support/Account Rep.

Position Type

Contact

On-Site

Required

1-2 years’ experience in the financial services or customer service.

Prefer a 4 year college degree and an interest in career development.

Attention to detail.

Dependable.

Service oriented.

Self-starter who can work in a fast paced environment.

Responsibilities

Serves as a subject matter expert and point of contact via inbound calls for branch personnel in regard to client onboarding and account maintenance.

Field questions related to, but not limited to, document processing (status of documents, review, and document updates) and general account maintenance including account opening, navigation and modification.

Versed in procedures and policies to ensure that accounts are compliant with the USA Patriot Act.

Engage internal clients via both inbound and outbound phone calls.

Act as initial and ongoing support during account opening and lifecycle of account.

Providing world-class service to internal clients.

Build relationships with internal clients while providing solutions that adhere to internal policies and procedures.

Address issues promptly and effectively.

Ability to maintain success in an evolving environment.

Get in Touch:

If you think you'd be a good match, submit your resume and reach out to Mohit at 551-300-2571 to learn more.

Seniority Level Entry level

Employment Type Contract

Job Function Sales and Business Development

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