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F.N.B. Corporation

Mortgage Banking Specialist

F.N.B. Corporation, Morgantown, West Virginia, United States, 26501

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Mortgage Banking Specialist Position Title: Mortgage Banking Specialist Business Unit: Mortgage Administration Reports to: Varies based on assignment

Position Overview This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. The role focuses on building and maintaining strong referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. The specialist is accountable for meeting or exceeding personal production and strategic activity goals while supporting risk management and compliance requirements.

Primary Responsibilities

Build relationships with internal and external referral sources to achieve performance goals

Consult customers on lending options and provide solutions that meet their needs

Support and facilitate key banking partnerships

Deliver excellent mortgage customer experience and manage loan pipeline to meet milestones (documentation, closing dates, pricing, compliance)

Provide direction, feedback, and performance coaching to Sales Assistant; manage production performance, efficiencies, loan quality, and customer experience delivery

Recommend recruitment, hiring, and advancement of Sales Assistants and other support team members

Perform other related duties and projects as assigned

Serve as a risk manager by understanding, reporting, and monitoring daily risk in accordance with F.N.B. Corporation’s risk management program

Adhere to regulatory laws, guidelines, and company procedures for compliance

Minimum Level of Education High School or GED

Minimum Years of Experience 3 years of relevant experience

Skills Required

Excellent customer service skills

Excellent written and verbal communication skills

Strong organizational, analytical, and interpersonal skills

Proficiency with general office equipment and personal computer software (MS Word, Excel, PowerPoint – basic level)

BS or BA degree preferred

Must possess a Nationwide Mortgage Licensing System and Registry identifier; experience with Easylender, Uni-form, and Genesis

Licensure / Certifications N/A

Physical Requirements N/A

Equal Employment Opportunity (EEO) F.N.B. Corporation (FNB) and its affiliates do not discriminate against employees or applicants based on age, race, color, religion, sex, national origin, disability, veteran status, or any other category protected by law. Employment decisions are based on valid job requirements and a discrimination- and harassment-free workplace is provided to all applicants and employees.

Seniority Level Entry level

Employment Type Full-time

Job Function Finance and Sales

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