Caritas of Austin
Supported Employment Specialist
Department:
Programs
Reports To:
Employment Program Manager
FLSA Status:
Non-Exempt/Hourly
Base pay range:
$46,491.00 - $52,885.00
Position Summary This is a full‑time grant‑funded position and is contingent upon renewal of the grants. The SES is responsible for all aspects of service delivery to individuals referred to in the Supported Employment Program (SEP). This includes development of customized employment plans for individuals and placing them in the most appropriate employment setting. The SES will serve a vulnerable population who have experienced homelessness, working closely with staff and community agencies to coordinate additional services. In addition to providing employment services, the SES will approve individuals for employment‑related financial assistance and perform other duties as assigned. The position requires maintenance of client files with detailed documentation of service delivery.
Essential Duties & Responsibilities
Employment Services Conduct intake & assessment.
Develop a structured individual employment and self‑sufficiency service plan for each client.
Make job referrals, assist with job applications, and facilitate job placements and upgrades.
Train clients in interviewing skills, resume writing, vocational trainings, and job coaching.
Provide information to clients about educational opportunities.
Collaborate with the Employment team and Case Managers to identify appropriate jobs.
Prepare and submit client assistance check requests for eligible clients.
Conduct employment services follow‑up as required by grants.
Coordinate client services with other Caritas programs and service providers.
Comply with funding source guidelines and requirements.
Maintain on‑going interactions with employers and educational agencies while recruiting new partners.
Consistently and accurately complete data entry of client information using the agency and HMIS database systems.
Maintain client cases with required forms, Employment Service Plan, case notes, and client assistance check requests.
Maintain detailed case notes in all files that provide accurate and complete descriptions of services provided.
Compile monthly/quarterly reports as requested by the Employment Program Manager.
Respond to individual client concerns with accurate information in a respectful, effective, and timely manner.
Monitor own work to ensure quality.
Financial Assistance Conduct intake & assessment of clients for employment services.
Maintain files with relevant financial assistance records and close files timely.
Refer clients to other programs if there is an unmet need.
Complete data entry of financial assistance (e.g., vocational training) provided to each client.
Complete other tasks related to financial services (e.g., employment attire and supplies as assigned by supervisor).
Organizational Support Functions Follow employee policies and procedures.
Comply with timely reporting requirements (weekly for new clients, monthly for employed clients, etc.).
Attend and participate in staff meetings.
Assist with organization planning and training functions.
Comply with administrative procedures, reporting and record‑keeping policies.
Support Caritas goals and values.
Perform other duties as assigned by supervisor.
Develop an approved plan for professional development.
Treat clients, staff, and the general public with courtesy and respect.
Qualifications Education
Bachelor’s degree or Master’s Degree from an accredited college or university in Business Administration, Human Resources, Social Work, Psychology, Sociology, Education, or a closely related field.
Experience
Minimum one year of experience providing career services, people development, and working with diverse populations and clients with barriers.
Computer Skills
High degree of familiarity with Microsoft Office Suite and standard office equipment.
Comfortable using client database systems.
Other Requirements
Ability to work collaboratively and independently in a fast‑paced environment.
Dependable transportation.
Salary/Benefits
Base Salary Range: $46,491 - $52,885.
Employer paid health, dental, vision, life, short‑term disability, and long‑term disability insurance.
14 paid holidays per year.
20 days of accrued PTO in year one with increases up to 31 days per year.
Retirement plan with employer match.
Discounted rates on Gold’s Gym and Legal Shield memberships.
Mileage reimbursement.
Monthly phone stipend.
Monthly paid parking for employees who office from the Downtown location.
Application Requirement
A detailed resume outlining relevant experience.
A cover letter tailored to the position.
A list of professional references.
A fully completed application.
Caritas of Austin is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Department:
Programs
Reports To:
Employment Program Manager
FLSA Status:
Non-Exempt/Hourly
Base pay range:
$46,491.00 - $52,885.00
Position Summary This is a full‑time grant‑funded position and is contingent upon renewal of the grants. The SES is responsible for all aspects of service delivery to individuals referred to in the Supported Employment Program (SEP). This includes development of customized employment plans for individuals and placing them in the most appropriate employment setting. The SES will serve a vulnerable population who have experienced homelessness, working closely with staff and community agencies to coordinate additional services. In addition to providing employment services, the SES will approve individuals for employment‑related financial assistance and perform other duties as assigned. The position requires maintenance of client files with detailed documentation of service delivery.
Essential Duties & Responsibilities
Employment Services Conduct intake & assessment.
Develop a structured individual employment and self‑sufficiency service plan for each client.
Make job referrals, assist with job applications, and facilitate job placements and upgrades.
Train clients in interviewing skills, resume writing, vocational trainings, and job coaching.
Provide information to clients about educational opportunities.
Collaborate with the Employment team and Case Managers to identify appropriate jobs.
Prepare and submit client assistance check requests for eligible clients.
Conduct employment services follow‑up as required by grants.
Coordinate client services with other Caritas programs and service providers.
Comply with funding source guidelines and requirements.
Maintain on‑going interactions with employers and educational agencies while recruiting new partners.
Consistently and accurately complete data entry of client information using the agency and HMIS database systems.
Maintain client cases with required forms, Employment Service Plan, case notes, and client assistance check requests.
Maintain detailed case notes in all files that provide accurate and complete descriptions of services provided.
Compile monthly/quarterly reports as requested by the Employment Program Manager.
Respond to individual client concerns with accurate information in a respectful, effective, and timely manner.
Monitor own work to ensure quality.
Financial Assistance Conduct intake & assessment of clients for employment services.
Maintain files with relevant financial assistance records and close files timely.
Refer clients to other programs if there is an unmet need.
Complete data entry of financial assistance (e.g., vocational training) provided to each client.
Complete other tasks related to financial services (e.g., employment attire and supplies as assigned by supervisor).
Organizational Support Functions Follow employee policies and procedures.
Comply with timely reporting requirements (weekly for new clients, monthly for employed clients, etc.).
Attend and participate in staff meetings.
Assist with organization planning and training functions.
Comply with administrative procedures, reporting and record‑keeping policies.
Support Caritas goals and values.
Perform other duties as assigned by supervisor.
Develop an approved plan for professional development.
Treat clients, staff, and the general public with courtesy and respect.
Qualifications Education
Bachelor’s degree or Master’s Degree from an accredited college or university in Business Administration, Human Resources, Social Work, Psychology, Sociology, Education, or a closely related field.
Experience
Minimum one year of experience providing career services, people development, and working with diverse populations and clients with barriers.
Computer Skills
High degree of familiarity with Microsoft Office Suite and standard office equipment.
Comfortable using client database systems.
Other Requirements
Ability to work collaboratively and independently in a fast‑paced environment.
Dependable transportation.
Salary/Benefits
Base Salary Range: $46,491 - $52,885.
Employer paid health, dental, vision, life, short‑term disability, and long‑term disability insurance.
14 paid holidays per year.
20 days of accrued PTO in year one with increases up to 31 days per year.
Retirement plan with employer match.
Discounted rates on Gold’s Gym and Legal Shield memberships.
Mileage reimbursement.
Monthly phone stipend.
Monthly paid parking for employees who office from the Downtown location.
Application Requirement
A detailed resume outlining relevant experience.
A cover letter tailored to the position.
A list of professional references.
A fully completed application.
Caritas of Austin is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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