NorthStar Memorial Group
Part Time - Bilingual Community Development Advisor
NorthStar Memorial Group, Houston, Texas, United States
The Part Time - Bilingual Community Development Advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans focused on San Jacinto Funeral Home and Memorial Park, Houston, TX
Responsibilities
* Actively builds relationships in the community to educate and guide families in their preplanning decisions
* Excels in his/her ability to set an appointment, give a preplanning guide presentation, and product presentation * Provides professional park tours of each location within their area * Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing * Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement * Uses CRM to track all contacts and ensure professional follow-up * Contacts new and existing customers to discuss how specific products or services can meet their needs * Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events * Provides world class customer service, a positive attitude, and a willingness to do "Whatever it takes" * Keeps current in areas as they relate to our profession (veteran's benefits, social security benefits, end of life decisions, etc.) * Builds relationships with church's, civic groups, veteran organizations, hospice, senior living, & other community groups. Once relationships are established, pre-planning seminars are scheduled and conducted in accordance with NorthStar Memorial Groups established program. * Works multiple prospecting avenues such as, "web leads, Seminars, park patrolling, file reviews, direct mail, and all other prospecting methods in accordance with NorthStar's sales playbook. * Schedules 10-12 Pre-Need appointments each week that are tracked in the CRM. * Answers telephone inquiries about cemetery products and services pre-need planning. * Attends training programs scheduled with sales leaders and regional leadership.
Qualifications
* High School Diploma or equivalent * Valid driver's license and satisfactory driving record. * Must have reliable transportation. * Knowledge of current federal, state and local regulations related to the cemetery and funeral industry. * Bilingual in Spanish Preferred
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1
Responsibilities
* Actively builds relationships in the community to educate and guide families in their preplanning decisions
* Excels in his/her ability to set an appointment, give a preplanning guide presentation, and product presentation * Provides professional park tours of each location within their area * Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing * Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement * Uses CRM to track all contacts and ensure professional follow-up * Contacts new and existing customers to discuss how specific products or services can meet their needs * Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events * Provides world class customer service, a positive attitude, and a willingness to do "Whatever it takes" * Keeps current in areas as they relate to our profession (veteran's benefits, social security benefits, end of life decisions, etc.) * Builds relationships with church's, civic groups, veteran organizations, hospice, senior living, & other community groups. Once relationships are established, pre-planning seminars are scheduled and conducted in accordance with NorthStar Memorial Groups established program. * Works multiple prospecting avenues such as, "web leads, Seminars, park patrolling, file reviews, direct mail, and all other prospecting methods in accordance with NorthStar's sales playbook. * Schedules 10-12 Pre-Need appointments each week that are tracked in the CRM. * Answers telephone inquiries about cemetery products and services pre-need planning. * Attends training programs scheduled with sales leaders and regional leadership.
Qualifications
* High School Diploma or equivalent * Valid driver's license and satisfactory driving record. * Must have reliable transportation. * Knowledge of current federal, state and local regulations related to the cemetery and funeral industry. * Bilingual in Spanish Preferred
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#sales
#INDCORE1