IronMountain Solutions
Remote Inbound Support Specialist (Tip Line)
IronMountain Solutions, West Jefferson, North Carolina, United States, 28694
A leading technology firm seeks a motivated Jr Customer Service Representative for the fully remote DHS ICE HSI Tip Line role. Candidates should have over 3 years of call center experience, exceptional multitasking abilities, and strong analytical skills. The position involves managing incoming calls, documenting information, and preparing reports. The ideal candidate thrives in a high-pressure environment and has excellent communication and problem-solving skills. This is a full-time, mid-senior level position.
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