Slocum-Dickson Medical Group
BUSINESS OFFICE PRE-REGISTRATION SPECIALIST
Slocum-Dickson Medical Group, Hartford, New York, United States
BUSINESS OFFICE PRE-REGISTRATION SPECIALIST
Join to apply for the
BUSINESS OFFICE PRE-REGISTRATION SPECIALIST
role at
Slocum-Dickson Medical Group .
JOB SUMMARY
The Pre-registration specialist reports to the Business Office Supervisor and directly communicates with patients to verify demographics and insurance information. This position conducts insurance eligibility checks, verifies information, and identifies primary and secondary payers. The role works collaboratively with business office staff and registration staff to minimize patient wait times and ensure accurate billing.
Duties & Responsibilities
Pre-register patients for upcoming appointments and services.
Obtain information to complete Medicare Secondary Payer Questionnaire and other payer specific documents as required.
Certify patient demographics, insurance, and co-pays collected during scheduling and pre-registration activities. Perform duties in accordance with Slocum Dickson Medical Group values, policies, and procedures.
Work within EPIC on registration related work queues, both for pre and post registration. Work queues to be assigned by business office supervisor.
Act as liaison between the business office and patient service reps.
Communicate any insurance changes to the clinical office for upcoming appointments.
Participate in PSR training in registration.
Assist with other duties as assigned.
Attend all required in-service programs and employee informational meetings.
Comply with established SDMG attendance policy.
Provide proper notification for absences and scheduled time‑off in accordance with SDMG policy.
Comply with SDMG policies and procedures pertaining to Incident Reporting and promptly notify supervisor of all incidents.
Knowledgeable of individual responsibilities and duties pertaining to SDMG safety/emergency preparedness including emergency codes.
Demonstrate proper body mechanics in the work setting.
May be exposed to hazardous drugs.
Attend OSHA training upon initial employee orientation and annually complete an OSHA competency.
Relationship with Others Must interact well with providers, clinical staff, payer staff, and the staff and management in the Business Office. Must exhibit a high degree of attention to detail.
Requirements Education/Experience/Knowledge
High School Diploma/GED
At least 3+ years of work experience in Patient Access, Medical Billing, or Customer Service.
EPIC knowledge is a plus.
Skills and Abilities
Experience in pre‑certification requirements and third‑party billing processing.
Knowledge of medical business office practices.
Excellent customer service skills (preferred).
Ability to prioritize and handle multiple tasks (preferred).
Ability to communicate clearly both verbally and in writing (preferred).
Physical Requirements Requires sitting, standing, bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity to operate standard office equipment such as computer, fax, calculator, and telephone. Requires normal hearing and vision.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology
Industries Medical Practices
#J-18808-Ljbffr
BUSINESS OFFICE PRE-REGISTRATION SPECIALIST
role at
Slocum-Dickson Medical Group .
JOB SUMMARY
The Pre-registration specialist reports to the Business Office Supervisor and directly communicates with patients to verify demographics and insurance information. This position conducts insurance eligibility checks, verifies information, and identifies primary and secondary payers. The role works collaboratively with business office staff and registration staff to minimize patient wait times and ensure accurate billing.
Duties & Responsibilities
Pre-register patients for upcoming appointments and services.
Obtain information to complete Medicare Secondary Payer Questionnaire and other payer specific documents as required.
Certify patient demographics, insurance, and co-pays collected during scheduling and pre-registration activities. Perform duties in accordance with Slocum Dickson Medical Group values, policies, and procedures.
Work within EPIC on registration related work queues, both for pre and post registration. Work queues to be assigned by business office supervisor.
Act as liaison between the business office and patient service reps.
Communicate any insurance changes to the clinical office for upcoming appointments.
Participate in PSR training in registration.
Assist with other duties as assigned.
Attend all required in-service programs and employee informational meetings.
Comply with established SDMG attendance policy.
Provide proper notification for absences and scheduled time‑off in accordance with SDMG policy.
Comply with SDMG policies and procedures pertaining to Incident Reporting and promptly notify supervisor of all incidents.
Knowledgeable of individual responsibilities and duties pertaining to SDMG safety/emergency preparedness including emergency codes.
Demonstrate proper body mechanics in the work setting.
May be exposed to hazardous drugs.
Attend OSHA training upon initial employee orientation and annually complete an OSHA competency.
Relationship with Others Must interact well with providers, clinical staff, payer staff, and the staff and management in the Business Office. Must exhibit a high degree of attention to detail.
Requirements Education/Experience/Knowledge
High School Diploma/GED
At least 3+ years of work experience in Patient Access, Medical Billing, or Customer Service.
EPIC knowledge is a plus.
Skills and Abilities
Experience in pre‑certification requirements and third‑party billing processing.
Knowledge of medical business office practices.
Excellent customer service skills (preferred).
Ability to prioritize and handle multiple tasks (preferred).
Ability to communicate clearly both verbally and in writing (preferred).
Physical Requirements Requires sitting, standing, bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity to operate standard office equipment such as computer, fax, calculator, and telephone. Requires normal hearing and vision.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology
Industries Medical Practices
#J-18808-Ljbffr