Mr. C Miami - Coconut Grove
In‑Room Dining Server
Are you a hospitality enthusiast seeking a new experience in South Florida and a love for genuinely exceeding expectations?
Room Service
at Mr. C Coconut Grove is looking to hire an In‑Room Dining Server who consistently attends to customers’ needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service.
Benefits This position has a competitive wage that depends on experience. All eligible full‑time regular employees are also offered great benefits, including medical, dental, vision, and a 401(k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals.
Who We Are? From the fourth‑generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world‑renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.
Role Overview We are looking for an In‑Room Dining Server to take and deliver orders, provide exceptional food quality, quantity, and presentation standards for menu items, and assist guests with their service needs.
Essential Functions and Basic Duties
Takes room service orders over the telephone following In‑Room Dining phone procedures and relays all orders to the kitchen
Carries silverware, linen, and food on a tray or uses a serving cart/vehicle to transport order to room
Sets up trays and serves food/beverage
Answers questions regarding room service and responds to requests for additional food or drink service
Collects or stacks dirty dishes on tray, table, or serving cart and removes from the room or retrieves them from the hall outside of the room
Garnishes dishes prior to serving as necessary
Present final check with a script posted to a member/guest account
Performs other related duties as assigned by the Manager on duty
Anticipates and services the guests’ needs before requests are made
Follows proper time and attendance and uniform procedures
Able to ascertain a guest’s satisfaction and handle any problems which may arise and inform a Manager of the problem and how it was resolved
Other Requirements
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
Due to the cyclical nature of the industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required
Upon employment, all employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment
Supportive Functions
Respond quickly and properly in any restaurant emergency situation
Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes
Maintain cleanliness in all areas of the dining room
The ability to perform other tasks or projects as assigned by Cipriani Management
Specific Job Knowledge, Skills, and Abilities
Able to speak, read, write, and understand the primary language(s) used in the workplace
Good communication skills, both verbal and written
Able to learn and perform all essential job functions accurately and safely
Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests
Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities
Auditory and visual abilities to observe and detect signs of emergency situations
Physical Activities and Requirements of This Position
Be physically able to lift, reach, bend, and stoop
Be able to work in a standing position for long periods of time
Be able to safely lift bags, cases and stacks weighing up to 60 pounds
Be able to work in a hot, wet, humid, and loud environment for long periods of time
Verbal, auditory and visual interactions occur continuously in the process of communicating with guests, supervisors and other employees
Qualification Standards
Education: High school or equivalent education preferred
Experience Required: Minimum of one‑year serving experience required
Licenses or Certificates: Ability to obtain and/or maintain any government‑required licenses, certificates or permits
Grooming: All Employees must maintain a neat, clean, and well‑groomed appearance per Cipriani standards
Intent and Function of Job Descriptions All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all‑inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at‑will” employer.
Ready to Join Our Team? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3‑minute, mobile‑friendly application. We look forward to meeting you!
We are an Equal Employment Opportunity Employer
#J-18808-Ljbffr
Room Service
at Mr. C Coconut Grove is looking to hire an In‑Room Dining Server who consistently attends to customers’ needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service.
Benefits This position has a competitive wage that depends on experience. All eligible full‑time regular employees are also offered great benefits, including medical, dental, vision, and a 401(k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals.
Who We Are? From the fourth‑generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world‑renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.
Role Overview We are looking for an In‑Room Dining Server to take and deliver orders, provide exceptional food quality, quantity, and presentation standards for menu items, and assist guests with their service needs.
Essential Functions and Basic Duties
Takes room service orders over the telephone following In‑Room Dining phone procedures and relays all orders to the kitchen
Carries silverware, linen, and food on a tray or uses a serving cart/vehicle to transport order to room
Sets up trays and serves food/beverage
Answers questions regarding room service and responds to requests for additional food or drink service
Collects or stacks dirty dishes on tray, table, or serving cart and removes from the room or retrieves them from the hall outside of the room
Garnishes dishes prior to serving as necessary
Present final check with a script posted to a member/guest account
Performs other related duties as assigned by the Manager on duty
Anticipates and services the guests’ needs before requests are made
Follows proper time and attendance and uniform procedures
Able to ascertain a guest’s satisfaction and handle any problems which may arise and inform a Manager of the problem and how it was resolved
Other Requirements
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
Due to the cyclical nature of the industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required
Upon employment, all employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment
Supportive Functions
Respond quickly and properly in any restaurant emergency situation
Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes
Maintain cleanliness in all areas of the dining room
The ability to perform other tasks or projects as assigned by Cipriani Management
Specific Job Knowledge, Skills, and Abilities
Able to speak, read, write, and understand the primary language(s) used in the workplace
Good communication skills, both verbal and written
Able to learn and perform all essential job functions accurately and safely
Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests
Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities
Auditory and visual abilities to observe and detect signs of emergency situations
Physical Activities and Requirements of This Position
Be physically able to lift, reach, bend, and stoop
Be able to work in a standing position for long periods of time
Be able to safely lift bags, cases and stacks weighing up to 60 pounds
Be able to work in a hot, wet, humid, and loud environment for long periods of time
Verbal, auditory and visual interactions occur continuously in the process of communicating with guests, supervisors and other employees
Qualification Standards
Education: High school or equivalent education preferred
Experience Required: Minimum of one‑year serving experience required
Licenses or Certificates: Ability to obtain and/or maintain any government‑required licenses, certificates or permits
Grooming: All Employees must maintain a neat, clean, and well‑groomed appearance per Cipriani standards
Intent and Function of Job Descriptions All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all‑inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at‑will” employer.
Ready to Join Our Team? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3‑minute, mobile‑friendly application. We look forward to meeting you!
We are an Equal Employment Opportunity Employer
#J-18808-Ljbffr