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Expeditors

Ocean Export Agent

Expeditors, Hazelwood, Missouri, United States, 63042

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Job Description Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Ocean Export Files and reporting

Meet compliance at all times to regulations internal and external in accordance with government regulations

Understand department process flow, and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Overseas communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Qualifications

6 months to 1 year related experience and/or training; or equivalent combination of education and experience

Understanding of ocean documentation process a plus

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Pro‑active, strong organizational skills

Good computer skills (Email management, Excel, Word, etc.)

Hazardous Materials certification (preferred)

Fluent in English

Reporting Structure

Ocean Export Lead Agent, Supervisor and Manager

Additional Information Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

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