AutoNation
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. You will use your communication skills and automotive knowledge to uncover selling opportunities that keep drivers safe.
Position Overview Working in our state‑of‑the‑art service departments, you act as the go‑between for Service Technicians and customers. You explain technician recommendations and suggest up‑sell opportunities to keep vehicles safe.
What Will I Do Every Day
Set, confirm, and prepare appointments with customers for a great service experience
Meet or exceed targeted sales goals and customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and vehicle walk‑around, inspections, and test drives
Use a consultative selling process to assist customers in planning ongoing required maintenance
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers about vehicle status and ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
Requirements
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in‑state driver’s license and acceptable safe driving record
This is a commission role with an estimated income of $4-18k/month.
Benefits & Perks
Competitive compensation and 401(k) matching
Health, dental, vision, maternity and other insurance plans
Associate purchase and discount programs for vehicles, services, parts, collision, accessories and AutoGear
Access to amazing deals and discounts through YouDecide
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States. We offer innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide, we provide a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRVPNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference.
AutoNation is committed to creating a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply.
Location: Valencia, NM
#J-18808-Ljbffr
Position Overview Working in our state‑of‑the‑art service departments, you act as the go‑between for Service Technicians and customers. You explain technician recommendations and suggest up‑sell opportunities to keep vehicles safe.
What Will I Do Every Day
Set, confirm, and prepare appointments with customers for a great service experience
Meet or exceed targeted sales goals and customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and vehicle walk‑around, inspections, and test drives
Use a consultative selling process to assist customers in planning ongoing required maintenance
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers about vehicle status and ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
Requirements
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in‑state driver’s license and acceptable safe driving record
This is a commission role with an estimated income of $4-18k/month.
Benefits & Perks
Competitive compensation and 401(k) matching
Health, dental, vision, maternity and other insurance plans
Associate purchase and discount programs for vehicles, services, parts, collision, accessories and AutoGear
Access to amazing deals and discounts through YouDecide
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States. We offer innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide, we provide a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRVPNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference.
AutoNation is committed to creating a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply.
Location: Valencia, NM
#J-18808-Ljbffr