Mr Handyman
Home Repair Professional Roofing and Siding repairs
Mr Handyman, Knoxville, Tennessee, United States, 37955
Are you ready to join a team that answers all customer calls for you, fills your schedule, and provides you with your own van? At Mr. Handyman we're growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for highly-skilled craftsman who can "do it all" while taking excellent care of our customers.
Skills & Experience As an experienced Handyman you have strong proficiency in at least three (3) of the following:
Carpentry work
Bathroom improvements
Kitchen improvements
Painting, both inside and out
Drywall work, minor and major repairs
General plumbing and electrical, where allowed by law
Floor installation and refurbishing
Familiar with building codes
Benefits & Pay This position offers $20-28/hr and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall.
Paid Vacation
Company Van
Fuel Card
Medical benefits
Dental & Vision Benefits
6 Paid Holidays
A back office that takes care of filling your schedule, so you don't have to
An office team that answers all calls and helps you take care of the customers
Flexibility with hours so you can take care of life's important events
Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
And so much more...
Your Responsibilities
Completing Maintenance & Repairs
– You'll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
Making Recommendations and Managing Expectations with Customers
– You'll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
Create Life-Long Customers
– Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way – a repeatable process that makes it easy to wow the customer every time.
Performance & Metrics
Customer Satisfaction (NPS)
– For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You'll need both a high response rate and high satisfaction rate.
Revenue Target
– Our office gets you in the door and it's your job to stay there and find additional ways to be of service to the customer.
Effective Billing Rate
– It's your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
Recall Percentage
– We guarantee all our work for one year. The work needs to be done correctly, the first time.
Job Requirements
Live within the area
Have 5+ years' experience as a paid handyman
Own your own tools
Be insurable for driving our vehicle
Complete a background and driving record check
Able to lift
pounds independently
Able to safely work at heights and work over head for extended periods of time
Professional appearance and maintenance of company-provided vehicle
Someone who meets these requirements is encouraged to apply today. Should you meet the requirements for the position, we will reach out to you with more information about the position and next steps.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.
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Skills & Experience As an experienced Handyman you have strong proficiency in at least three (3) of the following:
Carpentry work
Bathroom improvements
Kitchen improvements
Painting, both inside and out
Drywall work, minor and major repairs
General plumbing and electrical, where allowed by law
Floor installation and refurbishing
Familiar with building codes
Benefits & Pay This position offers $20-28/hr and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall.
Paid Vacation
Company Van
Fuel Card
Medical benefits
Dental & Vision Benefits
6 Paid Holidays
A back office that takes care of filling your schedule, so you don't have to
An office team that answers all calls and helps you take care of the customers
Flexibility with hours so you can take care of life's important events
Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
And so much more...
Your Responsibilities
Completing Maintenance & Repairs
– You'll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
Making Recommendations and Managing Expectations with Customers
– You'll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
Create Life-Long Customers
– Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way – a repeatable process that makes it easy to wow the customer every time.
Performance & Metrics
Customer Satisfaction (NPS)
– For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You'll need both a high response rate and high satisfaction rate.
Revenue Target
– Our office gets you in the door and it's your job to stay there and find additional ways to be of service to the customer.
Effective Billing Rate
– It's your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
Recall Percentage
– We guarantee all our work for one year. The work needs to be done correctly, the first time.
Job Requirements
Live within the area
Have 5+ years' experience as a paid handyman
Own your own tools
Be insurable for driving our vehicle
Complete a background and driving record check
Able to lift
pounds independently
Able to safely work at heights and work over head for extended periods of time
Professional appearance and maintenance of company-provided vehicle
Someone who meets these requirements is encouraged to apply today. Should you meet the requirements for the position, we will reach out to you with more information about the position and next steps.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.
#J-18808-Ljbffr