TS/SCI Helpdesk Specialist - IT Service Desk Pro

A technology leader in government services is seeking an experienced Helpdesk Specialist in Virginia to provide critical IT support for a high-profile DOD contract. The successful candidate will be responsible for troubleshooting and resolving IT incidents, onboarding new employees, and ensuring high levels of customer satisfaction. The role requires an active DOD TS/SCI clearance and an Information Assurance Technician Level II certification, along with strong experience in IT customer service and ticketing systems. #J-18808-Ljbffr