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City of Janesville Wisconsin

Rent Assistance Housing Specialist

City of Janesville Wisconsin, Janesville, Wisconsin, United States, 53546

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CITY OF JANESVILLE DIVERSITY STATEMENT:

The residents of Janesville choose this community, not just as a place to live, but as a place to realize life’s opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one’s potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of “Wisconsin’s Park Place”.

OBJECTIVE Under direct supervision of the Housing Services Director, this position provides housing support and case management to eligible Rent Assistance participants, ensures assisted housing is maintained in a decent, safe, and sanitary condition, supports family self-sufficiency, and promotes fair housing. This position ensures compliance with federal Department of Housing and Urban Development (HUD) and Janesville Community Development Authority Administrative Plan rules and regulations.

RELATIONSHIPS Reports to: Housing Services Director

Has work contact with appointed City officials, Department, Division, and Office heads, program participants and applicants, rental property owners and managers, City staff, outside agencies, business representatives, vendors, and the general public.

Supervises: None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RESPONSIBILITIES

Determines all aspects of initial eligibility of applicants and their position on the waiting list, including verification of income assets, preference, citizenship or eligible immigration status, family composition, and complete criminal background review.

Notifies ineligible applicants and provides opportunities to appeal.

Conducts orientation sessions reviewing program rules and regulations with new program participants; may record orientation videos.

Maintains rent reasonableness and affordability before initial Lease Up; reviews landlord requests for rent increases thereafter.

Ensures contract and lease requirements are met, and tenants understand landlord and tenant responsibilities.

Reviews client files for accurate income and family composition information annually; applies payment standards and utility allowances.

Calculates changes in tenant and rent assistance payments; notifies tenant and landlord of changes.

Conducts interim re-examinations; reviews changes in income, expenses, assets, and family composition; calculates changes in housing assistance.

Develops and maintains rapport with participants and landlords; responds to inquiries and facilitates complaint resolution.

Collects information about potential program participant fraud or misrepresentation and takes appropriate action.

Makes recommendations regarding program termination; prepares information for termination hearings and represents the City in informal hearings.

Performs activities in support of the Family Self-Sufficiency (FSS) Program.

Assists in annual and periodic evaluation of the Rent Assistance Program.

Maintains knowledge of HUD program rules and regulations; recommends amendments to the Administrative Plan; reviews HUD circulars and related directives.

Undertakes activities to promote fair housing.

Maintains accurate program records; handles filing and retrieval as needed.

Types and composes correspondence, forms, brochures, manuals, and administrative policies.

Coordinates with other Housing Authorities when transferring vouchers between jurisdictions.

Prepares Housing Assistance Payments for processing on a bi-monthly basis.

Reviews discrepancies in income and follows repayment protocols when necessary.

Supports Housing Inspection and Compliance activities to ensure decent, safe, and sanitary housing; assists in scheduling and conducting HQS inspections and addressing violations.

Responds to tenant concerns about housing violations and conducts special inspections as needed.

Follows safety regulations and reports unsafe conditions or accidents to supervision; follows safe work practices.

Performs other special projects and duties as assigned, including after-hours work when required during emergencies.

The requirements listed below are necessary to perform the essential duties of the position.

High School diploma or GED is required.

Minimum of three (3) years’ experience working with low-income populations or housing programs or related eligibility and income calculation experience is required.

A valid state-issued driver’s license at time of hire is required.

Have or obtain within six (6) months of hire:

Housing Quality Standards (HQS) Certification

Housing Specialist Certification

Enterprise Income Verification

OTHER QUALIFICATIONS The qualifications listed below are preferred, but not required to perform the essential duties of the position. The absence of these qualifications on a candidate’s application does not preclude them from consideration.

Graduation from an accredited college or university with an associate degree in social work, communications, public administration, or a closely related field is preferred.

Experience in social work or working for a social service agency or with the Housing Choice Voucher Rent Assistance is preferred.

Basic construction knowledge or prior experience in housing inspection is preferred.

A combination of equivalent experience and/or education as determined by the Human Resources Office may be considered in lieu of minimum requirements.

EQUIPMENT, INSTRUMENTS, OR MACHINES Machinery and equipment including personal computers, printers and other office equipment, 10-key calculator, telephones, faxes, copiers, scanners, municipal vehicle, and related equipment.

PHYSICAL FACTORS The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job.

Work is primarily in an office setting with occasional outdoor inspections; may be exposed to extreme temperatures and environmental conditions; physical activity includes lifting up to 25 pounds and extensive walking, standing, and reaching.

Specific vision abilities include close, distance, color, peripheral vision, depth perception, and focus adjustment. Ability to reason, analyze, and communicate effectively. Regular office hours with potential for after-hours meetings.

DISCLAIMER

The above statements describe the general nature and level of work and are not an exhaustive list of duties. The City reserves the right to modify duties as needed.

The City of Janesville, Wisconsin, is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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