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The Sydney Call Centre

Remote Outbound Call Center Representative

The Sydney Call Centre, Saint Louis, Missouri, United States, 63146

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Remote Outbound Call Center Representatives MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking motivated Remote Outbound Call Center Representatives to engage with customers and prospects through outbound calls. This role is ideal for individuals who are persuasive, goal-oriented, and enjoy connecting with people from a home‑based environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test.

Key Responsibilities:

Make outbound calls to existing and potential customers.

Promote products, services, or special offers.

Qualify leads and schedule follow‑ups as needed.

Maintain accurate records of calls and customer interactions.

Meet or exceed daily call and conversion targets.

Candidate Qualifications:

Must be 18 years or older.

High school diploma or equivalent required.

Previous outbound sales or call center experience preferred.

Strong communication and negotiation skills.

Self‑motivated and results‑driven.

Ability to work independently in a remote setting.

Reliable internet connection and a quiet workspace.

Compensation Benefits:

Time Off : Earn PTO and paid holidays.

Health Benefits : Full‑time employees are eligible for supplemental health coverage through Blue Cross.

Life Insurance : Access life insurance options to safeguard your loved ones.

Supplemental Insurance : Accident and critical illness insurance.

Career Growth : Significant advancement opportunities through internal promotions.

Paid Training : Earn a paycheck while learning new skills.

Fun, Engaging Work Environment : Team‑oriented culture fosters collaboration and engagement.

Casual Dress Code : Comfortable work attire.

All MCI Locations. Must be authorized to work in the country where the job is based.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

MCI maintains a work environment free from discrimination. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

MCI will not tolerate discrimination or harassment based on any of these characteristics.

Apply today!

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