Customer Service Clerk

Job Description We are currently hiring a High Energetic Customer Service Clerk who assists and supports our customers by providing helpful information, answering questions, responding to complaints, and placing orders. They are the front line of support and help ensure customers are satisfied with our products.

Location: Hollywood. (English and Spanish) is a must.

Monday - Friday

$15/hr

Call now (954)766-4182 or text (954)397-0778

Apply in Person: 8040 Peters Road, STE H-100, Plantation FL 33324

Duties and responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers always

Responding promptly to our customers’ inquiries

Communicating with our internal and external customers through various channels

Acknowledging and resolving customer complaints

Knowing our products inside and out to be able to answer customer questions

Processing orders, forms, and requests

Keeping records of customer interactions, transactions, comments, and complaints

Communicating and coordinating with colleagues as necessary

Providing feedback on the efficiency of the customer service process

Ensure customer satisfaction and provide professional customer support

Performs other duties as assigned

Skills and qualifications

Associate’s degree or equivalent education and experience

Ability to multitask and handle numerous assignments simultaneously

Excellent verbal, telephone, and written communication skills

(English and Spanish)

Ability to work well in a team environment

A professional, positive, and enthusiastic attitude

Advanced computer skills – Microsoft Office Suite, Business One

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