LineLeap
Operations Representative – Nashville
Join to apply for the
Operations Representative – Nashville
role at
LineLeap .
4 days ago Be among the first 25 applicants.
About LineLeap LineLeap is obsessed with perfecting the nightlife experience. The perfect night is hassle free, effortlessly convenient, fun, and faster. We spend every day designing products to create an amazing experience for both nightlife customers and venue owners.
The LineLeap platform allows convenient access to purchase LineSkip passes, cover, event tickets, and drinks right from your phone. You can even access exclusive deals from your favorite bars, clubs, and nightlife venues. We partner with the best bars across the US to create a streamlined experience, embedded with education and trust throughout the customer journey.
The LineLeap venue platform empowers venue owners & managers to provide a better customer experience and improve marketing efforts, all while creating new revenue streams.
About You You are a self‑motivated,
resourceful ,
team player , highly
empathetic , and love resolving issues quickly, politely, and professionally. You are
outgoing
and enjoy problem‑solving and creating positive customer experiences, but can also remain
calm
and
composed
when customer issues arise. You are
reliable ,
flexible , and
adaptable , able to switch gears as priorities and needs shift. Others have described you as a jack of all trades, able to work cross‑functionally to handle whatever obstacle comes your way.
What The Role Is The Operations team is growing and looking for candidates who can excel in a cross‑functional full‑time salaried position. In this role, you will work as a Launch Representative at least 3 weekends per month (majority in Nashville) and spend the remaining time as part of the Operations team to assist our customers and venues. You will support various initiatives across Operations research, data entry and analysis, venue success, bar crawls, and ticketing support as business needs arise. This is a position with a mixture of responsibilities and a lot of opportunity for growth with the right person!
In this role you will...
Support the Venue Success team on an ongoing basis to ensure our venue partners’ issues and questions are tended to quickly, thoroughly, and professionally.
Be a product and knowledge expert for LineLeap technology and processes, to educate bars on best practices for using the LineLeap platforms.
Be the boots on the ground for new partner launches and ongoing relationship building with existing bars on the platform, particularly in Nashville.
Attend launches and events to engage with both venues and customers in a professional and friendly manner to get them excited about LineLeap.
Coach and hire new launch representatives and local representatives as the team continues to grow.
Quickly observe and report any issues or trends through feedback loops with the LineLeap team to ensure operational, technical and personnel issues are addressed.
Adjust tasks such as data entry, research, bar crawl, and ticketing support as priorities shift.
Other Requirements
This is a remote‑first position with an atypical schedule; weekend work is required.
Schedule will involve evening hours.
Travel will be required.
Compensation & Benefits
Base salary of $50,000 – $60,000 per year, depending on experience and location.
Competitive stock‑option package, depending on experience.
401(k) plan.
Benefits package including medical, dental, vision, short‑term/long‑term disability, and life insurance.
Unlimited PTO.
Remote work environment. Role is remote in Nashville, TN; the Operations team is fully remote.
Equal Opportunity Employer LineLeap is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Additional Information
Seniority level: Entry level.
Employment type: Full‑time.
Job function: Management and Manufacturing.
Industries: Entertainment Providers.
#J-18808-Ljbffr
Operations Representative – Nashville
role at
LineLeap .
4 days ago Be among the first 25 applicants.
About LineLeap LineLeap is obsessed with perfecting the nightlife experience. The perfect night is hassle free, effortlessly convenient, fun, and faster. We spend every day designing products to create an amazing experience for both nightlife customers and venue owners.
The LineLeap platform allows convenient access to purchase LineSkip passes, cover, event tickets, and drinks right from your phone. You can even access exclusive deals from your favorite bars, clubs, and nightlife venues. We partner with the best bars across the US to create a streamlined experience, embedded with education and trust throughout the customer journey.
The LineLeap venue platform empowers venue owners & managers to provide a better customer experience and improve marketing efforts, all while creating new revenue streams.
About You You are a self‑motivated,
resourceful ,
team player , highly
empathetic , and love resolving issues quickly, politely, and professionally. You are
outgoing
and enjoy problem‑solving and creating positive customer experiences, but can also remain
calm
and
composed
when customer issues arise. You are
reliable ,
flexible , and
adaptable , able to switch gears as priorities and needs shift. Others have described you as a jack of all trades, able to work cross‑functionally to handle whatever obstacle comes your way.
What The Role Is The Operations team is growing and looking for candidates who can excel in a cross‑functional full‑time salaried position. In this role, you will work as a Launch Representative at least 3 weekends per month (majority in Nashville) and spend the remaining time as part of the Operations team to assist our customers and venues. You will support various initiatives across Operations research, data entry and analysis, venue success, bar crawls, and ticketing support as business needs arise. This is a position with a mixture of responsibilities and a lot of opportunity for growth with the right person!
In this role you will...
Support the Venue Success team on an ongoing basis to ensure our venue partners’ issues and questions are tended to quickly, thoroughly, and professionally.
Be a product and knowledge expert for LineLeap technology and processes, to educate bars on best practices for using the LineLeap platforms.
Be the boots on the ground for new partner launches and ongoing relationship building with existing bars on the platform, particularly in Nashville.
Attend launches and events to engage with both venues and customers in a professional and friendly manner to get them excited about LineLeap.
Coach and hire new launch representatives and local representatives as the team continues to grow.
Quickly observe and report any issues or trends through feedback loops with the LineLeap team to ensure operational, technical and personnel issues are addressed.
Adjust tasks such as data entry, research, bar crawl, and ticketing support as priorities shift.
Other Requirements
This is a remote‑first position with an atypical schedule; weekend work is required.
Schedule will involve evening hours.
Travel will be required.
Compensation & Benefits
Base salary of $50,000 – $60,000 per year, depending on experience and location.
Competitive stock‑option package, depending on experience.
401(k) plan.
Benefits package including medical, dental, vision, short‑term/long‑term disability, and life insurance.
Unlimited PTO.
Remote work environment. Role is remote in Nashville, TN; the Operations team is fully remote.
Equal Opportunity Employer LineLeap is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Additional Information
Seniority level: Entry level.
Employment type: Full‑time.
Job function: Management and Manufacturing.
Industries: Entertainment Providers.
#J-18808-Ljbffr