Confidential
Head of Operations
About the Company
Premier provider of experiential inventory & rewards technology
Industry Information Technology and Services
Type Privately Held
Founded 2021
Employees 11-50
Specialties
experiential vip events technology software and saas
About the Role
The Company is seeking a Head of Operations to lead the strategic and operational excellence of its rapidly scaling B2B and B2B2C platform. This role is pivotal in overseeing a digital booking platform that encompasses travel, VIP experiences, premium retail, and blockchain-powered payments. The successful candidate will be responsible for driving the growth and support of a cross-functional team, delivering high-value rewards to consumers, and fostering meaningful engagement with brand clients. The Head of Operations will be instrumental in building and scaling the company's operating frameworks, particularly at the intersection of travel, fintech, loyalty, and entertainment.
Applicants for the Head of Operations position at the company should have a minimum of 8 years' of operations leadership experience in high-growth technology, marketplace, or platform-based businesses, with a strong preference for those with a background in travel, e-commerce, or fintech. The role requires a leader with a proven track record in scaling multi-sided marketplaces, complex inventory management, and strong vendor and partner management experience. Proficiency in modern operations tech stacks, CRM systems, BI tools, and AI-driven tools is essential. The ideal candidate will be a highly collaborative and adaptable leader, capable of contributing positively to the company culture, and will have experience in senior leadership roles with P&L ownership. While not mandatory, Spanish proficiency, Web3/crypto familiarity, and a Miami-based location or willingness to relocate are considered a bonus.
Travel Percent Less than 10%
Functions
Operations
About the Company
Premier provider of experiential inventory & rewards technology
Industry Information Technology and Services
Type Privately Held
Founded 2021
Employees 11-50
Specialties
experiential vip events technology software and saas
About the Role
The Company is seeking a Head of Operations to lead the strategic and operational excellence of its rapidly scaling B2B and B2B2C platform. This role is pivotal in overseeing a digital booking platform that encompasses travel, VIP experiences, premium retail, and blockchain-powered payments. The successful candidate will be responsible for driving the growth and support of a cross-functional team, delivering high-value rewards to consumers, and fostering meaningful engagement with brand clients. The Head of Operations will be instrumental in building and scaling the company's operating frameworks, particularly at the intersection of travel, fintech, loyalty, and entertainment.
Applicants for the Head of Operations position at the company should have a minimum of 8 years' of operations leadership experience in high-growth technology, marketplace, or platform-based businesses, with a strong preference for those with a background in travel, e-commerce, or fintech. The role requires a leader with a proven track record in scaling multi-sided marketplaces, complex inventory management, and strong vendor and partner management experience. Proficiency in modern operations tech stacks, CRM systems, BI tools, and AI-driven tools is essential. The ideal candidate will be a highly collaborative and adaptable leader, capable of contributing positively to the company culture, and will have experience in senior leadership roles with P&L ownership. While not mandatory, Spanish proficiency, Web3/crypto familiarity, and a Miami-based location or willingness to relocate are considered a bonus.
Travel Percent Less than 10%
Functions
Operations