Kevin McGraw State Farm is hiring: Customer Relations Representative in Phoenix

Customer Relations Representative – Kevin McGraw State Farm Location: Phoenix, AZ | Employment Type: Full-time Base pay range: $40,000.00 - $50,000.00 per year. This range is provided by Kevin McGraw State Farm; your actual pay will be based on your skills and experience. Do you love helping people and building lasting relationships? Join the Kevin McGraw State Farm team in Phoenix, where your ability to connect, problem‑solve, and create positive experiences will make a real impact every single day. As a Customer Relations Representative, you’ll be the friendly and dependable voice our customers count on. From answering questions and resolving issues to providing peace of mind after life’s unexpected moments, you’ll help reinforce the trust and service our agency is known for throughout the community. What You’ll Do Respond to customer inquiries with empathy and professionalism. Resolve billing, policy, and service‑related questions promptly and accurately. Maintain customer records and assist with retention strategies. Collaborate with teammates to ensure a seamless customer experience. Support community engagement and agency growth initiatives. What You Bring Excellent communication and problem‑solving skills. Willingness to obtain your Property & Casualty License with Employer Support. A passion for helping others and providing top‑tier service. Customer service experience preferred (insurance experience a plus). Ability to multitask and stay composed under pressure. Positive attitude, reliability, and a team‑first mindset. Why You’ll Love It Here Supportive, team‑oriented environment led by a top‑performing agent. Ongoing training and professional development opportunities. Path for advancement for motivated and sales‑minded team members. Competitive compensation and growth potential within the agency. The chance to make a difference in the Phoenix community every day. #J-18808-Ljbffr