Syneos Health, Inc.
Recruitment & Retention Solution Strategist (Remote/US Based)
Syneos Health, Inc., Sioux Falls, South Dakota, United States
Overview
Recruitment & Retention Solution Strategist (Remote/US Based) Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model centers on the customer and the patient, with emphasis on simplifying and streamlining work to better serve our teams and clients. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are committed to changing lives. This role is remote from the US. Work here matters everywhere. Discover what our 29,000 employees across 110 countries already know. Job Responsibilities
Transform how patients connect with clinical research by shaping innovative, data-driven recruitment and retention strategies that drive enrollment success across all trial phases.
Collaborate with Business Development, Proposals, and internal operational teams to design tailored recruitment and retention solutions aligned with study protocols, client objectives, and geographic considerations; serve as a subject matter expert during the pre-award phase to ensure feasible and optimized enrollment while minimizing site and patient burden.
Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations.
Assess study-specific factors such as target populations, protocol complexity, site feasibility, and geographic reach to inform strategy development.
Collaborate with internal teams to craft competitive, differentiated RFP responses and initiate Patient Recruitment Plans (PRPs) with identified risks and mitigation strategies.
Partner with feasibility, operations, and data science teams to integrate real-world data and predictive analytics into recruitment planning.
Engage with clients during pre-award discussions and bid defense meetings to present and defend recruitment and retention strategies.
Stay current on global regulatory requirements, cultural considerations, and evolving best practices in patient engagement.
Represent the Recruitment & Retention function in strategic sponsor discussions, ensuring solutions align with client goals and industry standards.
Track proposal outcomes, analyze performance data, and apply insights to refine future strategies.
Contribute to the development of best practices, case studies, and lessons learned to advance the R&R solutioning process.
Qualifications
Graduate degree preferred and at least 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or related areas.
Direct experience designing and implementing recruitment and retention strategies for clinical trials across multiple phases.
Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders.
Experience managing or overseeing site-level recruitment activities, including patient scheduling, data collection, and site initiation.
Strong understanding of clinical trial protocols and recruitment/retention feasibility factors.
Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings.
Background in complex therapeutic areas (e.g., rare diseases, pediatrics, geriatrics, or terminal illness studies).
Ability to manage multiple concurrent projects and stakeholders under tight deadlines.
Skilled in evaluating recruitment and retention data to optimize future strategies.
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Professional organization membership or affiliation related to clinical research preferred.
Core Competencies
Excellent leadership, communication, and analytical skills.
Strong organizational and presentation abilities with the capacity to lead matrix teams.
Entrepreneurial mindset with a focus on innovation, problem-solving, and measurable results.
Ability to balance financial, operational, and client-driven priorities with integrity and a service mindset.
Strategic thinker with hands-on experience executing recruitment and retention initiatives in dynamic environments.
If you thrive in a collaborative, data-informed environment and are motivated by improving patient access to clinical research, we’d love to hear from you! Get to know Syneos Health Over the past 5 years, we have worked with 94% of Novel FDA approved drugs, 95% of EMA authorized products and over 200 studies across 73,000 sites and 675,000+ trial patients. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status. If you require reasonable accommodation to complete any part of the application process, please contact jobs@syneoshealth.com.
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Recruitment & Retention Solution Strategist (Remote/US Based) Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model centers on the customer and the patient, with emphasis on simplifying and streamlining work to better serve our teams and clients. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are committed to changing lives. This role is remote from the US. Work here matters everywhere. Discover what our 29,000 employees across 110 countries already know. Job Responsibilities
Transform how patients connect with clinical research by shaping innovative, data-driven recruitment and retention strategies that drive enrollment success across all trial phases.
Collaborate with Business Development, Proposals, and internal operational teams to design tailored recruitment and retention solutions aligned with study protocols, client objectives, and geographic considerations; serve as a subject matter expert during the pre-award phase to ensure feasible and optimized enrollment while minimizing site and patient burden.
Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations.
Assess study-specific factors such as target populations, protocol complexity, site feasibility, and geographic reach to inform strategy development.
Collaborate with internal teams to craft competitive, differentiated RFP responses and initiate Patient Recruitment Plans (PRPs) with identified risks and mitigation strategies.
Partner with feasibility, operations, and data science teams to integrate real-world data and predictive analytics into recruitment planning.
Engage with clients during pre-award discussions and bid defense meetings to present and defend recruitment and retention strategies.
Stay current on global regulatory requirements, cultural considerations, and evolving best practices in patient engagement.
Represent the Recruitment & Retention function in strategic sponsor discussions, ensuring solutions align with client goals and industry standards.
Track proposal outcomes, analyze performance data, and apply insights to refine future strategies.
Contribute to the development of best practices, case studies, and lessons learned to advance the R&R solutioning process.
Qualifications
Graduate degree preferred and at least 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or related areas.
Direct experience designing and implementing recruitment and retention strategies for clinical trials across multiple phases.
Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders.
Experience managing or overseeing site-level recruitment activities, including patient scheduling, data collection, and site initiation.
Strong understanding of clinical trial protocols and recruitment/retention feasibility factors.
Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings.
Background in complex therapeutic areas (e.g., rare diseases, pediatrics, geriatrics, or terminal illness studies).
Ability to manage multiple concurrent projects and stakeholders under tight deadlines.
Skilled in evaluating recruitment and retention data to optimize future strategies.
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Professional organization membership or affiliation related to clinical research preferred.
Core Competencies
Excellent leadership, communication, and analytical skills.
Strong organizational and presentation abilities with the capacity to lead matrix teams.
Entrepreneurial mindset with a focus on innovation, problem-solving, and measurable results.
Ability to balance financial, operational, and client-driven priorities with integrity and a service mindset.
Strategic thinker with hands-on experience executing recruitment and retention initiatives in dynamic environments.
If you thrive in a collaborative, data-informed environment and are motivated by improving patient access to clinical research, we’d love to hear from you! Get to know Syneos Health Over the past 5 years, we have worked with 94% of Novel FDA approved drugs, 95% of EMA authorized products and over 200 studies across 73,000 sites and 675,000+ trial patients. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status. If you require reasonable accommodation to complete any part of the application process, please contact jobs@syneoshealth.com.
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