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Weedmaps

Onsite Customer Support Specialist — B2B & B2C

Weedmaps, Austin, Texas, us, 78716

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A cannabis industry leader in Austin is seeking a Customer Service Specialist I to provide exceptional support to both B2B partners and B2C clients. The role involves diagnosing technical issues and ensuring customer satisfaction in a fast-paced environment. Requirements include at least 1 year of customer service experience, excellent communication skills, and the ability to work independently. Bilingual skills and familiarity with tools like Salesforce and Jira are advantageous. Competitive hourly compensation and comprehensive benefits are offered. #J-18808-Ljbffr