Remote SaaS Customer Success & Engagement Lead

A leading construction technology company is seeking a Customer Engagement Manager to enhance customer satisfaction and drive retention. This role involves supporting subcontractors and contractors by providing proactive guidance and valuable insights. Responsibilities include managing client relationships, executing customer engagement programs, and achieving KPIs for account retention. The ideal candidate will have experience in sales or customer support in SaaS and exhibit strong communication skills. This is a remote position based in the United States. #J-18808-Ljbffr