Online Class Help 247
Online Education Support Agent (Remote)
Online Class Help 247, Wilmington, Delaware, us, 19894
Online Class Help 247 Published: July 23, 2025
Company:
Online Class Help 247 Location:
Remote (U.S.-based preferred) Job Type:
Part-Time or Full-Time | Flexible Hours Compensation:
Competitive; based on experience and availability
About Us Online Class Help 247 is a trusted provider of academic support services, helping students across the U.S. navigate the challenges of online learning. We specialize in providing expert help with online classes, assignments, quizzes, and exams—offering reliable, confidential, and round-the-clock service. With a strong reputation for excellence and rapid growth since our launch in 2020, we are expanding our support team to ensure exceptional service delivery to our student clients.
Position Overview We’re seeking a detail-oriented, empathetic, and proactive Online Education Support Agent to serve as a first point of contact for students seeking academic help. This is a fully remote role that requires strong communication skills, fast responsiveness, and the ability to understand our services clearly.
Key Responsibilities
Respond to student inquiries via live chat, email, and ticketing system
Explain our services clearly and professionally to prospective clients
Gather and document assignment/class details accurately
Coordinate with academic specialists to confirm service availability
Provide updates to clients on order status, deadlines, and delivery
Escalate technical issues or complex cases to the operations team
Maintain high standards of confidentiality and professionalism
Qualifications
1+ year of customer service or academic support experience (preferred)
Excellent written and verbal communication skills
Strong attention to detail and ability to follow processes
Fast typing speed and familiarity with live chat software
Ability to handle multiple conversations and tasks simultaneously
Understanding of academic workflows, online education platforms (Canvas, Blackboard, etc.) is a plus
Must be reliable, punctual, and responsive during agreed working hours
What We Offer
100% remote work with flexible scheduling
Ongoing training and performance incentives
Opportunity to grow within a fast-paced, education-focused team
Supportive and collaborative virtual team environment
Work that directly supports students nationwide
How to Apply Submit your resume and a short cover letter explaining why you're a good fit for the role. Prior experience in academic services or customer-facing educational roles is a plus, but not required.
Apply now to become a part of the Online Class Help 247 team and help make online education easier for students everywhere.
#J-18808-Ljbffr
Company:
Online Class Help 247 Location:
Remote (U.S.-based preferred) Job Type:
Part-Time or Full-Time | Flexible Hours Compensation:
Competitive; based on experience and availability
About Us Online Class Help 247 is a trusted provider of academic support services, helping students across the U.S. navigate the challenges of online learning. We specialize in providing expert help with online classes, assignments, quizzes, and exams—offering reliable, confidential, and round-the-clock service. With a strong reputation for excellence and rapid growth since our launch in 2020, we are expanding our support team to ensure exceptional service delivery to our student clients.
Position Overview We’re seeking a detail-oriented, empathetic, and proactive Online Education Support Agent to serve as a first point of contact for students seeking academic help. This is a fully remote role that requires strong communication skills, fast responsiveness, and the ability to understand our services clearly.
Key Responsibilities
Respond to student inquiries via live chat, email, and ticketing system
Explain our services clearly and professionally to prospective clients
Gather and document assignment/class details accurately
Coordinate with academic specialists to confirm service availability
Provide updates to clients on order status, deadlines, and delivery
Escalate technical issues or complex cases to the operations team
Maintain high standards of confidentiality and professionalism
Qualifications
1+ year of customer service or academic support experience (preferred)
Excellent written and verbal communication skills
Strong attention to detail and ability to follow processes
Fast typing speed and familiarity with live chat software
Ability to handle multiple conversations and tasks simultaneously
Understanding of academic workflows, online education platforms (Canvas, Blackboard, etc.) is a plus
Must be reliable, punctual, and responsive during agreed working hours
What We Offer
100% remote work with flexible scheduling
Ongoing training and performance incentives
Opportunity to grow within a fast-paced, education-focused team
Supportive and collaborative virtual team environment
Work that directly supports students nationwide
How to Apply Submit your resume and a short cover letter explaining why you're a good fit for the role. Prior experience in academic services or customer-facing educational roles is a plus, but not required.
Apply now to become a part of the Online Class Help 247 team and help make online education easier for students everywhere.
#J-18808-Ljbffr