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Senior Helpers - Corporate

Marketing Manager

Senior Helpers - Corporate, Towson, Maryland, United States, 21286

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Job Title: Marketing Manager

Pay: $75K-$90K

Job Type: Full Time, Hybrid (Fully on-Site during training period)

Overview: This role reports directly to the VP of Marketing and collaborates closely with the Marketing team, the Chief Marketing Officer, Operations, and the Leadership Team, while also supporting franchise owners. The Marketing Manager role is responsible for supporting brand growth and local marketing success for new franchise owners and across a franchise system. This role serves as a key liaison between the corporate marketing team and franchise owners, helping translate national marketing strategies into effective local execution. The ideal candidate understands the balance between brand consistency and local market needs and thrives in a multi-unit, relationship-driven environment. This position requires a highly organized, service-oriented marketer who excels in account management and project management, has working knowledge across all major areas of marketing, and can confidently manage multiple franchisees, timelines, and priorities.

Key Responsibilities: Marketing Onboarding for New Locations

Own and manage the end-to-end marketing onboarding program for new franchisees

Serve as the primary marketing point of contact for new owners during launch and early growth

Guide franchisees through required marketing milestones, deliverables, and timelines

Train and educate franchisees on available marketing tools, programs, and resources Project & Program Management

Manage multiple franchise locations opening marketing tasks simultaneously, each with unique timelines and market needs

Coordinate internal teams, vendors, and partners to ensure marketing deliverables are completed on time

Track tasks, deadlines, and approvals to ensure smooth execution and accountability

Maintain clear documentation, workflows, and onboarding materials Marketing Strategy & Execution Support

Support franchisees across all major areas of marketing, including digital marketing, localSEO, paid media, social media, referral marketing, PR, and community outreach

Help franchisees understand and apply national marketing initiatives at the local level

Ensure marketing recommendations align with brand strategy and business objectives Brand Management

Ensure franchise compliance with brand standards, messaging, and visual identity

Review and approve local marketing materials as needed

Help franchisees understand how to customize marketing while maintaining brand integrity Reporting, Feedback & Optimization

Monitor program participation, progress, and early performance indicators

Gather franchisee feedback to continuously improve the onboarding experience

Identify trends and opportunities to enhance processes, resources, and communications

Project & Program Management

Manage multiple franchise locations opening marketing tasks simultaneously, each with unique timelines and market needs

Coordinate internal teams, vendors, and partners to ensure marketing deliverables are completed on time

Track tasks, deadlines, and approvals to ensure smooth execution and accountability

Maintain clear documentation, workflows, and onboarding materials

Marketing Strategy & Execution Support

Support franchisees across all major areas of marketing, including digital marketing, localSEO, paid media, social media, referral marketing, PR, and community outreach

Help franchisees understand and apply national marketing initiatives at the local level

Ensure marketing recommendations align with brand strategy and business objectives

Brand Management

Ensure franchise compliance with brand standards, messaging, and visual identity

Review and approve local marketing materials as needed

Help franchisees understand how to customize marketing while maintaining brand integrity

Reporting, Feedback & Organization

Monitor program participation, progress, and early performance indicators

Gather franchisee feedback to continuously improve the onboarding experience

Identify trends and opportunities to enhance processes, resources, and communications

Qualifications: Education & Experience

Bachelor’s degree in Marketing, Communications, Business, or related field

5–8 years of marketing experience, preferably in franchising, multi-location, or service-based businesses

Extremely strong project or account management and organizational skills

Excellent written and verbal communication skills

Ability to work cross-functionally with internal teams and franchise owners

Comfortable balancing strategic thinking with hands-on execution

Proven ability to multitask and prioritize in a fast-paced environment

Customer-service mindset with a proactive, solutions-oriented approach

Experience supporting franchisees or multi-unit business is strongly preferred

Familiarity with both digital and conventional local marketing tactics (digital, social, referral, community-based marketing)

Experience working with agencies and outside vendor partners

Skills & Competencies

Project & Task Management: Monday.com or Asana

Marketing Automation & Email Platforms: HubSpot, Mailchimp, ActiveCampaign, ConstantContact

Analytics & SEO: Google Analytics, SEMRush

Social Management: Hootsuite, Sprout Social, Soci, Meta Business Suite

Creative Tools: Canva Pro, Adobe Creative Cloud

Excellent Total Compensation Package Consisting Of:

Competitive pay (Base & Bonus)

Medical, Dental, Vision insurance with a generous percentage paid by the company

Company paid Life Insurance, AD&D, and Short-Term Disability

Employee Assistance Plan

Voluntary long-term disability

401k with excellent matching

PTO, Personal Days, Pd. Birthday, Pd. Holidays

Monthly reimbursement for gym membership

About Senior Helpers

Senior Helpers is a premier provider of in-home senior care services. Founded in 2002 with a vision to help seniors who wish to remain in their homes despite age-related illnesses and mobility challenges, Senior Helpers has over 350 franchises across the country that have cared for tens of thousands of seniors with a pledge to “provide care and comfort at a moment’s notice.”

Our franchising support team offers fantastic franchise opportunities and support to business owners across the country. In addition, the company has corporately owned and operated locations. Services provided in the in-home care model range from specialized care for those with diseases, such as dementia, Alzheimer’s and Parkinson’s, to personal and companion care to help individuals looking for a little assistance with daily activities.

The company is proud to be named the first national in-home care provider to receive certification as a Great Place to Work for consecutive years since 2019.

In addition, in 2025 Senior Helpers was ranked #1 in Entrepreneur’s Franchise 500 Ranking and appointed to the Healthcare Leadership Council—an exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system. Learn more by visiting http://www.seniorhelpers.com.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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