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A Hiring Company

Housing Success Navigator [Rapid Re-Housing, Case Management, Low-Income Transit

A Hiring Company, Colorado Springs, Colorado, United States, 80509

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Housing Success Navigator [Rapid Re-Housing, Case Management, Low-Income Transitional Housing] The

Housing Success Navigator

plays a key role in advancing Catholic Charities’ mission by supporting individuals and families experiencing

housing instability . In this role, you will

manage the Rapid Re-Housing Program , providing nine (9) families with

rental assistance

and

intensive, year-long case management

to help them secure and maintain

stable, permanent housing . You will also offer

secondary support

to our established

Rent Assistance Program .

As a Housing Success Navigator, you will deliver

direct services —including

intake, case management,

and

housing navigation —while coordinating closely with internal teams and community partners to connect clients with essential resources. The role also includes important administrative responsibilities such as

documentation, data entry,

and

financial

tracking.

Success in this role requires strong

organizational skills , a

trauma-informed , and

client-centered approach , and a deep commitment to serving

vulnerable populations

with dignity and respect.

If you are passionate about

helping people build stability

and want to

make a meaningful impact , we encourage you to

apply.

Requirements Education & Experience

Experience with low-income, transitional housing, rapid re-housing, or vulnerable populations.

Bachelor's degree

in Human Services, Social Work, Psychology or related field preferred along with one-year full-time experience working with housing case management; or

Alternatively , an

Associate's degree

in Human Services, Social Work, Psychology or related field and at least two years of full-time experience working in housing case management

Experience, Knowledge & Skills

Excellence in case management – ability to connect with clients and help them establish exit plans that will allow them to exit from rapid re-housing to other, stabilized housing.

Knowledge of the types of housing available in the local community, including eligibility requirements and processes, costs, amenities, and services.

A working knowledge of landlord-tenant rights, protections, and responsibilities, and the ability to assess and provide information to participants on tenancy requirements.

The ability to assist participants in accessing community resources they will need to secure and retain housing.

Familiarity with strategies that participants can use to prevent or resolve future housing crises.

The ability to assist households using a Housing First, strengths-based, equitable, and person-centered approach

Skills related to negotiation, mediation, creative problem-solving, crisis prevention and de-escalation, and motivational interviewing.

Ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and the community.

Ability to complete required on-the-job training in English within established time limits, including passing training assessments and earning necessary certifications (with accommodations, if applicable).

Basic math and analytical skills to perform calculations (e.g., budgeting, income vs. expenses, monthly vs annually) and interpret results to support case management.

Ability to follow directions and interpret policies and procedures to ensure compliance.

Computer proficiency, including word processing and detailed data entry. Ability to learn and utilize various databases with strong attention to detail.

Bilingual in English/Spanish is strongly preferred, not required.

Experience with employment case management/workforce programming preferred, not required.

Other Requirements

Valid driver’s license and reliable transportation.

Travel throughout the program’s service area is required on a regular basis.

Must be able to regularly climb stairs, as the job requires.

Ability and willingness to work within the established structure and guidelines of Catholic Charities.

High level of self-motivation, enthusiasm, and team-oriented work ethic, with the ability to prioritize projects and manage multiple responsibilities effectively.

Ability to work on occasional evenings and weekends to accommodate family schedules, meetings, and special events.

Successfully complete background clearance.

Compensation details 20.6-25.95 Hourly Wage

Seniority level

Entry level

Employment type

Full-time

Job function

Other, Information Technology, and Management

Business Content

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