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Atlas

Sales Support Specialist

Atlas, Evansville, Indiana, United States, 47725

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Connecting People & Purpose | HR Specialist with a Passion for Talent, Culture, and Continuous Improvement Atlas Van Lines is a family of companies delivering transportation and related services worldwide through quality agents and selected service partners. Atlas is known for agent ownership, a commitment to service excellence, and extraordinary growth.

About the role: Atlas is seeking a creative and enthusiastic Product Specialist! The Product Specialist supports the Product Management team, bridging product development, sales, and customer satisfaction. Key duties include ensuring offerings align with market needs, supporting sales with technical expertise, and driving product performance improvement.

Key Responsibilities:

Develop in‑depth knowledge of assigned product line(s), including features, benefits, and competitive positioning.

Act as the go‑to resource for internal teams, agents, and customers regarding the product line.

Support product managers in enabling agent sales teams with market positioning and sales‑ready materials.

Assist in responding to RFIs/RFPs and customer inquiries with accurate product information and strategic pricing aligned with corporate policies.

Engagement:

Enable agents by training and supporting them to position and promote Atlas services.

Provide ongoing support and training to stakeholders for successful product performance.

Market Analysis & Feedback:

Monitor industry trends and competitor offerings to identify product improvement opportunities.

Track, analyze, and compare performance metrics across product lines and programs, drawing from customer experience, operational, and financial indicators.

Training & Documentation:

Create and maintain product documentation, training materials, and FAQs.

Conduct internal training sessions for agents and support teams.

Your Wellness is our Focus:

Medical, dental, and vision for employees and dependents.

Employee assistance programs focusing on mental health; access to a licensed therapist 24/7.

Wellness programs with employee perks.

On‑site fitness center and medical clinic.

Financial Wellbeing:

Generous 401(k) matching retirement plans.

Pre‑tax savings plans, HSA & FSA.

Tuition assistance.

Employee assistance programs focusing on financial wellbeing.

Earning potential can be up to $50k.

Flexibility and Time Off:

Paid time off including vacation, sick leave, parental leave, holidays, and disability leave.

What You’ll Need: Education and/or Experience

Bachelor’s degree in Business, Marketing, or a related field is preferred.

2‑4 years of experience in product management, marketing, business development, or sales support and/or equivalent combination of education and experience are required.

Experience collaborating with cross‑functional teams (sales, marketing, IT) and managing multiple initiatives concurrently.

Proficiency in CRM and product lifecycle management tools.

Preferred Skills

Experience in transportation, logistics, or moving services industry.

Strong communication and presentation skills.

Familiarity with data analysis and reporting tools.

Project management capabilities.

Our Promise to You:

We want you to grow with us, so we are committed to continuous development. We offer free online training courses, internal mentorship, employee organizations, tuition reimbursement, and many other opportunities for personal growth.

Atlas is an EO employer – Veterans, Disabled, and other protected categories.

*Benefits may vary by position and/or office location.

*The salary range shown is a good‑faith estimate of what we expect to offer, though actual compensation will be based on individual qualifications, experience, and other relevant considerations.

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