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Backcountry

Product Manager, Loyalty & Checkout

Backcountry, Cottonwood Heights, Utah, United States

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Product Manager – Backcountry Backcountry is seeking a Product Manager to own two of the most critical areas of our business: our paid loyalty program, Summit Club+, and the lower funnel experience, including cart, checkout, order confirmation, wishlist, and post‑purchase moments. This high‑impact role reports to the

Vice President of Product and UX

and has direct influence on revenue, margin, and customer lifetime value.

Responsibilities

Own the product vision, roadmap, and execution for Summit Club+, Backcountry’s paid loyalty subscription.

Partner with marketing, analytics, and finance to grow membership, improve retention, and increase member lifetime value.

Define and evolve benefits, experiences, and mechanics that differentiate Summit Club+.

Integrate loyalty across the full customer journey.

Own the cart, checkout, receipt, wishlist, and post‑purchase experience.

Lead conversion‑rate‑optimization initiatives across the lower funnel.

Balance speed, clarity, trust, and margin while shipping fast, high‑quality improvements with engineering.

Define success metrics for loyalty and funnel initiatives, prioritize work through experimentation and analysis, and adjust strategy based on performance.

Translate business goals into product requirements and influence strategy through clear communication with engineering, design, marketing, merchandising, analytics, and operations.

Qualifications

3–5+ years of product management experience.

Experience owning checkout, subscriptions, loyalty, or retention programs.

Demonstrated conversion‑rate‑optimization and growth impact.

Strong analytical and experimentation skills.

Ability to ship iteratively in fast‑paced environments.

Experience with GA4, Looker, SQL, or similar data‑analysis tools.

Benefits

Executive Access : Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.

AI‑First Skill Building : Get hands‑on with the most advanced AI tools in the market, from automation to prompt engineering, building a modern tech stack that sets you apart.

Accelerated Career Path : High performers quickly receive greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.

Competitive Compensation : Competitive salary, 401(k) match, and a comprehensive benefits package including medical/dental/vision, paid time off, and employee discounts at our portfolio companies.

Step 1 : If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce Backcountry.

Step 2 : You’ll complete a short AI or product‑building challenge so we can understand how you approach problems and execution.

Step 3 : Participate in deep‑dive interviews with Backcountry leadership focused on your experience, product mindset, and operational thinking.

Step 4 : Offer. We’ll move fast for the right candidate.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state, or local laws. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact

hrbenefits@cscshared.com .

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