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Home Care Association of America

Community Outreach & Referral Marketer (Home Care) – Broward County

Home Care Association of America, Florida, New York, United States

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Benefits

Competitive salary

Help or transport service

Opportunity for advancement

Bonus based on performance

Job Summary We’re hiring a field-based Community Outreach & Referral Marketer to grow our private‑pay home care business through relationships and referrals. This role is about being in the community, meeting referral partners, building trust, and converting referrals into started care hours.

Important: This is NOT a social media/content creator role. This is community outreach / business development.

What You’ll Do (Key Responsibilities)

Build and maintain referral partnerships across Broward County (ALFs, hospitals, rehab/SNF, physicians’ offices, case managers/discharge planners, elder law attorneys, CPAs, senior communities, community organizations).

Execute consistent face‑to‑face outreach: introductions, follow‑ups, relationship nurturing, and scheduled meetings.

Own a weekly territory plan: target list, visit cadence, and pipeline coverage.

Track all outreach activity and outcomes in a CRM or tracker (visits, meetings, referral sources activated, referrals received, conversions, next steps).

Coordinate internally to ensure fast response and excellent follow‑through on referrals.

Represent the agency at networking events, professional meetings, and community health fairs.

Collect market intelligence (competitors, referral trends, partner needs) and report insights to leadership.

How Success Is Measured (Scorecard)

Billable hours initiated from your referral sources (weekly/monthly)

Referral partner meetings completed (weekly)

Active referral sources producing referrals (monthly)

Conversion rate: referral → assessment → started care

Pipeline coverage: scheduled follow‑ups and next steps logged

Compensation

Base salary + commission based on performance measured in billable hours initiated (commission plan details shared during the interview).

Mileage reimbursement / car allowance

Requirements

Comfortable doing field outreach and face‑to‑face relationship building daily

Strong follow‑up discipline, organization, and communication

Reliable transportation and ability to travel throughout Broward County

Basic ability to use CRM/tracking tools (or learn quickly)

Professional appearance and confidence speaking with healthcare/senior‑care stakeholders

Preferred Qualifications

Experience in home care, senior services, healthcare outreach, hospice liaison, DME/medical sales, or B2B relationship sales

Existing referral relationships in Broward County (nice‑to‑have, not required)

Bilingual (English/Spanish) (optional / preferred)

What We Offer

A role with clear performance metrics and growth potential

Training and support to build referral relationships the right way

A mission‑driven environment serving seniors and families

Additional benefits (confirm)

Schedule & Work Environment

Flexible schedule, mostly in the field

Some early mornings, evenings, and occasional weekend community events depending on opportunities

You’ll be expected to consistently visit referral partners in person

How to Apply Apply with your resume and a short message answering:

What referral sources have you worked with before?

What results did you drive (referrals, revenue, hours, admissions, etc.)?

Why are you a strong fit for a field‑based, performance‑driven role?

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