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PartsSource Inc.

Sourcing Specialist - Biomed Entry Level

PartsSource Inc., Hudson, Ohio, United States, 44236

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4 days ago Be among the first 25 applicants

PartsSource is the

leading technology and software platform for managing mission-critical healthcare equipment . Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of

Ensuring Healthcare is Always On® , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

What You’ll Do

Search for medical parts using a set list of requirements

Conduct low‑level supplier negotiations

Online data research using Google and other associated websites to understand and eventually communicate gathered information to the customer care team

Low‑level issue resolution, data entry, and multi‑tasking

Translate Customer Care Rep’s needs to suppliers

Relay information to the Catalog team to improve catalog content

Gather supplier information, updates, and other changes

Interact frequently with a variety of PS personnel and outside suppliers

Demonstrate excellent interpersonal communication skills (oral / written), planning and organizing skills

Use independent judgment and time‑management skills

Think critically and utilize strong problem‑solving skills to provide prompt issue resolution

Meet and maintain departmental KPI’s

Follow departmental processes and requirements

Other duties may be assigned to meet business needs

What You’ll Bring

Knowledge of Biomed/Imaging parts and systems

Minimum 2 years’ customer service experience

High School diploma or GED required

Microsoft Office and Excel proficiency

Who We Want To Meet

Positive, enthusiastically promoting PartsSource to internal and external clients

Problem solver, always looking for ways to work toward a win‑win solution

Strong influencer, able to gain the trust and confidence of leadership teams to drive change

Someone who doesn’t settle for the status quo and always improves processes and tools

Accountable, reliable, and owning mistakes to learn and move on

Benefits & Perks

Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)

Career and professional development through training, coaching, and new experiences

Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity

Inclusive and diverse community of passionate professionals learning and growing together

Interested? We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission‑critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission‑critical equipment. PartsSource employs over 700 employees nationwide committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

Read More About Us Here

PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024

PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025

PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025

PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025

WSJ: Bain Capital Private Equity Scoops Up PartsSource

EEO PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Legal authorization to work in the U.S. is required.

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