NinjaTrader
divh2New Accounts Associate/h2pJoin us on our mission to become the #1 retail trading platform in the world. Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, were empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the worlds leading financial markets with confidence./ppOur growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But were not stopping there. Were constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. Join us as we redefine whats possible in trading, advocate for our customers, and continue our journey toward becoming the worlds top retail-focused trading platform in the world./ppstrongWhat youll do:/strong/ppAs a New Accounts Associate, you will be part of a dynamic team that provides world-class onboarding support to brokerage clients via internal communication, email, and their secure client portal. You will be responsible for the daily processing of new and ongoing applications, as well as maintaining client information. This role demands superb attention to detail, analytical traits, and consistent productivity tracking. It is highly data-driven, and KPIs will be used to measure success against team and company goals. You will interact daily with departments such as sales, treasury, orders, and compliance to ensure seamless workflow execution./ppstrongIn this role you will:/strong/pulliReview and process retail futures trading applications on a daily basis/liliEnsure all accounts are reviewed and opened in accordance with firm procedures and guidelines/liliReview customer documentation in accordance with US and International AML/KYC rules/liliEnsure that the account opening process satisfies the clients needs by means of complete and thorough responses to account opening questions and concerns/liliCommunicate with clients and internal stakeholders regularly/li/ulpstrongWhat youll need:/strong/pulliPositive, professional attitude and demeanor/liliStrong capacity for developing and retaining knowledge/liliAbility to maintain a fast pace and high standard simultaneously/liliSound judgment when managing time and weighing priorities/liliExcellent written and verbal communication skills/liliAbility to thrive in a team environment and willingness to help in any situation/liliAbility to provide exceptional customer service/liliPracticed analytical reasoning and problem solving/liliDemonstrated PC knowledge including exposure to Microsoft Excel/li/ulpstrongCompensation:/strong/ppThe base salary for this role will be $54,000.00 USD. In addition, this position will also receive an annual target bonus of 4%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below./ppstrongLocation:/strong/ppThis role is based in Chicago, IL./ppstrongHybrid:/strong/ppFor Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:/pulli20 additional flex remote days annually/lili5 Company Wide Office-Optional weeks tied to major holidays/li/ulpstrongOur Core Benefits Include:/strong/pulliGenerous PTO/lili7 Paid Holidays Annually + 5 Conditional Holidays Annually/lili1 Service Day Annually/lili401k with 3.5% Company Match/liliPaid Parental Bonding Leave/liliHealth, Vision, Dental Coverage/liliLife and Disability Insurance Covered 100% by NinjaTrader/li/ulpWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace./p/div