NYC Staffing
divh2Commercial Service Account Manager/h2pCarrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do./ppAs the Commercial Service Account Manager, you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment. This role is a great fit for you if you excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers./ppJob Responsibilities:/pulliSell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)/liliCreate and maintain Sales Territory and Account plans where necessary/liliPresent at customer seminars to develop new and existing customer relationships and opportunities/liliPromote Carrier value proposition linking customer objectives to Carrier solutions/liliUtilize CRM to manage customer interactions, activities, and opportunity pipeline/liliExperienced seller in attracting new customers as well as building share value with existing customers/liliAbility to seek out and access new service agreement opportunities both with existing customers and new prospect customers/liliAbility to seek out or respond to repair opportunities/liliEstablishing and building credibility with knowledge of Carrier products/solutions/liliStrong ability to develop and sustain customer relationships/liliClearly articulate the value of Carriers value offerings and how they map to the customers needs/liliAbility to detect the Customers buying stage and adjust selling accordingly/liliEffective presentation and communication skills/liliPrioritize on best opportunities/liliResponding to the customer requirements in a timely manner/liliGaining the booking/order in a timely manner/liliAbility to consistently achieve sales metrics and Annual Targets/liliTo effectively negotiate service agreement renewals when required/li/ulpRequirements:/pulli2+ Years of experience selling B2B/liliHigh School Diploma / GED/liliMust be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms/li/ulpPreferred Requirements:/pulliBachelors degree/liliExtremely comfortable operating in a technical environment utilizing Microsoft based computer software/liliOutstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills/liliDemonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers/liliAbility to sell directly to end user customer/liliPrevious experience in selling service agreements/liliDemonstrates ability to introduce others to cross sell and upsell within their base of customers/liliAbility to work in a highly team-oriented and dynamic environment/liliDemonstrated ability to introduce others to cross sell and upsell within their base of customers/liliDemonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages/liliSelf-motivated and able to manage many simultaneous projects and responsibilities/li/ulpBenefits:/pulliHealth Care benefits: Medical, Dental, Vision; wellness incentives/liliRetirement benefits/liliTime Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation/liliDisability: Short-term and long-term disability/liliLife Insurance and Accidental Death and Dismemberment/liliTax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account/liliTuition Assistance/li/ulpCarrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act./p/div