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NBT Bank

Electronic Payments Specialist

NBT Bank, Buffalo, New York, United States, 14221

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divh2Electronic Payment Processor/h2pResponsible for performing electronic payment duties including wire transfer and ACH processing. Responsibilities include effective analysis of information to accurately execute duties. Gain an in-depth knowledge of payment services, including wire and ACH processing. Provides support to Department Manager in departmental projects, defining and recommending procedural changes./ppstrongEducation and Experience:/strong/pulliAssociates degree or equivalent education/banking experience/lili2 - 4 years banking experience with an emphasis in accounting or branch environment/li/ulpstrongSkills and Abilities:/strong/pulliProficient in Microsoft products including Excel and Word./liliBasic accounting skills./liliAttention to detail./liliAbility to research outstanding items and problems./liliStrong customer communication and telephone skills./li/ulpstrongTasks Performed:/strong/pulli40% Process and input all domestic and foreign wire transfer payments and administrative messages into the Wire Transfer system while adhering to department guidelines, policies, procedures and regulatory requirements governing Wire and ACH. Verifies and posts all incoming wires to customer accounts. Monitor and process all online queues. Communicate with Treasury Department and assist in monitoring daily Fed Reserve Cash Balance. Perform system balancing./lili30% Handle call-in customer inquiries along with processing of call-back verification. Research and resolve wire validation errors. Process wires or ACH in the various queues such as Review, Exceptions, Suspends, Over limits etc. Review and Release wires from the OFAC queue according to established guidelines./lili10% Maintains historical records for wire transfers, currency and coin and ACH documentation./lili10% Receive branch currency and coin orders and process through the Federal Reserve system. Setup and maintenance of Cash Management customers on service applications./lili5% Maintains and updates ACH and Wire operating procedures software, and compliance OFAC

BSA materials and guides. Maintains Business Recovery manuals./lili5% Other duties as assigned/li/ulpstrongPhysical Requirements:/strong/pulliCommunicate effectively with internal and/or external customers/liliStationary 75% of time or greater/liliMove Objects to Maximum 10 lbs/li/ulpstrongWhy Work at NBT/strong/ppAt NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community

because your success drives our success./ppstrongWellbeing/strong/ppAt NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally./ppstrongCommunity Involvement/strong/ppNBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace./ppstrongCulture/strong/ppNBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued./ppstrongCareer Development/strong/ppWhether youre just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential./ppstrongTotal Rewards/strong/ppNBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives

ensuring you feel valued every step of the way./ppstrongBusiness Stability/strong/ppNBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. Weve weathered the markets ups and downs for over 165 years, all while charting a well-defined growth plan./ppstrongBenefits for Full-Time Employees:/strong/pulliGenerous Paid Time Off: At least 22 days annually, prorated in the year of hire./liliParental Leave: Six weeks of paid leave at 100% of your salary./liliComprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants./liliDental and Vision Coverage: Ensuring your overall health and well-being./liliFlexible Spending Accounts: For healthcare and dependent care expenses./liliEmployer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage./liliLife Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage./liliVoluntary Benefits: Including hospital, accident, and critical illness coverage./liliRetirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future./liliAdoption Assistance: Supporting your growing family./liliTuition Reimbursement: Invest in your education and career growth./liliEmployee Assistance Program (EAP): Access to support and resources./liliFinancial and Banking Services: Various benefits and financial planning assistance./li/ulpstrongBenefits for Part-Time Employees Working 20+ Hours/Week:/strong/pulliMedical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants./liliGenerous Parental Leave: Six weeks of paid leave at 100% of your salary./li/ulpstrongBenefits for All Part-Time Employees:/strong/pulliRetirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future./liliPaid Sick and Safe Leave: For your health and safety./liliEmployee Assistance Program (EAP): Access to support and resources./liliFinancial and Banking Services: Various benefits and financial planning assistance./li/ulpApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time./p/div