Procedure Care Tech I

divh2Medical Assistant/h2pUnder general direction, provides direct patient care to practice patients in both office and Ambulatory Surgical Center (ASC) settings. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow. Complies with measures to assure that patient/customer satisfaction results are consistently maintained./ph3Essential Duties and Responsibilities:/h3ulliPerform job in accordance with Company Mission, vision, and goals./liliAssists in bringing patients to pre-op, recovery and transporting for discharge./liliAssists patients with medical forms, as necessary./liliExercise confidentiality in all areas, abiding by HIPAA rules and regulations./liliAccurately completes applicable paperwork; ensuring patient medical records are complete. Prepares all forms and requisitions as instructed by the provider./liliCreates and maintains a positive atmosphere of customer service, teamwork, mutual respect, professionalism and accountability./liliVerifies patient information by interviewing patient; recording medical history; confirming purpose of visit, and confirming patient ID./liliAnswers telephones in a professional manner and delivers messages promptly./liliReturns patient calls in a timely manner./liliMaintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current./liliAdheres to Infection Control, Safety and OSHA standards as specified by State, and Company standards./liliMaintains knowledge of, and complies with State, Company and any other applicable policies and procedures./liliAssists nursing staff with obtaining and recording vital signs, pregnancy tests and glucometer checks. Verifies patient history information and takes detailed history when indicated. Informs nursing staff and physician of results./liliMakes frequent rounds on patients in pre-op and recovery to provide for any other needs of the patient prior to discharge./liliPerforms daily, weekly and monthly safety and equipment checks./liliDaily reviews upcoming cases and notifies nurse of any potential issues./liliReviews schedule daily and assists with office procedures to help maintain patient flow, and accuracy of scheduled procedure./liliAssists with inventory and order supplies for all procedures in the ASC, as directed./liliSets up the sterile field on the Mayo stand with instruments, supplies, medications and equipment needed for procedures./liliPositions the patient for the procedures, establishes the sterile field, and drapes the patient for the procedures./liliAssists providers by passing instruments and supplies to them and holding retractors (as needed) during procedures./liliIf assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures./liliImmediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns./liliIdentifies every patient with two identifiers: full name and date of birth/liliDocuments this information in the Procedure Safety Checklist, including the time of the time-out/liliSterilizes and breaks down procedure room after each patient and ensures procedure room is cleaned prior to the beginning of a procedure./liliKeeps rooms clean and stocked with supplies./liliMaintains stock of medicines and supplies as necessary. Advises Office Manager when replacements are needed./liliSterilizes and cleans instruments used in examinations and/or procedures; maintains clean and hygienic environment./liliMonitors personal and provider staff task buckets in the EMR./liliOperates, sterilizes, and maintains necessary equipment, including but not limited to the autoclave, RFA machine, etc./liliAssists the physician with use of the C-Arm./liliAccurately maintains daily/monthly record keeping of radiation logs./liliAccurately completes and maintains all applicable records and logs (i.e.: radiation, spore testing, equipment, medical records, etc.)./liliProperly maintains examination/procedure rooms, recovery areas, nurses stations, and all other clinical areas./liliAdheres to Infection Control, Safety and OSHA standards as specified by State, Joint Commission and Company standards./liliMaintains knowledge of, and complies with established State, Joint Commission, Company and any other applicable policies and procedures./liliStarts IV as needed after competency skills check-off./liliInstructs patients in simple procedures/tests and dispenses appropriate educational materials (clinical office only)./liliRelays provider orders to the patient (clinical office only)./liliPrepares, cleans and maintains all clinical equipment (clinical office only)./liliDraws up injections to be administered (clinical office only)./liliVerifies that radiological and laboratory records are received and in the patient chart. If radiological and/or laboratory records are not in the chart, takes necessary steps to obtain the records (clinical office only)./liliFits patients for durable medical equipment (DME) and completes all applicable paperwork, as directed (clinical office only)./liliObtains prior authorizations for radiology and/or prescriptions, as needed (clinical office only)./liliKeeps rooms clean and stocked with supplies (clinical office only)./liliLabels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity (clinical office only)./liliProcesses specimens and prepares them for shipping (clinical office only)./liliMaintain lab area with ample supplies and in a clean and safe condition (clinical office only)./liliFollows test requirements of laboratory and procures unaltered urine specimen for testing (clinical office only)./liliProperly maintains examination rooms and all other clinical areas (clinical office only)./liliChecks work e-mail on a regular basis throughout the workday./liliParticipate in and complete all required trainings and in-services./liliPerforms other duties as assigned./li/ulh3Minimum Qualifications:/h3ulliHigh School Diploma, or equivalent./liliMust have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)./liliCurrent Basic Life Support (BLS) certification./liliMust have excellent written and oral communication skills, including exceptional customer service./liliMust be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public./liliMust be able to work individually as well as within a team./liliMust be able to follow both verbal and written instructions./liliMust be able to work a flexible schedule./liliMust be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations./liliMust be able to multi-task and prioritize./liliMust demonstrate extreme attention to detail./liliMust possess strong organization skills./liliMust be able to problem solve and use reasoning./liliMust be able to meet predefined quality standards./liliMust maintain and project a professional attitude and appearance at all time./liliMust have a working knowledge of the healthcare field and medical specialty, as well as medical terminology./liliIf working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine)./liliMust complete two (2)-step PPD (NE staff) OR must complete an annual PPD (SE staff)./liliMust complete all regulatory competencies in accordance with working in the ASC./liliWithin first ninety (90) days of employment as a Medical Assistant with C-Arm, must complete C-arm competencies./liliAll staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance./li/ulh3Preferred Qualifications:/h3ulliCompletion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure./liliOne (1) year of prior experience working in a medical practice./liliOne (1) year of prior experience working with an Electronic Medical Record (EMR)./liliThree (3) months of prior experience assisting in the use/li/ul/div