Part-Time Customer Relations Specialist

divh2Customer Relations Specialist/h2pWe are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention, and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales, and maintaining accurate customer records./ppResponsibilities:/pulliHandle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times./liliMaintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service./liliUtilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities./liliPresent a professional, confident, and enthusiastic image to develop trusting relationships with all customers./liliEffectively manage customer account data which includes setting up new accounts and maintaining related data./li/ulp$18.12 - $22.64 an hour (dependant on experience). This position may be eligible for overtime pay based on business needs./ppWhy join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:/ppFor eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: a href=https://jobs.suburbanpropane.com/benefits/https://jobs.suburbanpropane.com/benefits//a./ppQualifications:/pulliMinimum of 3 years of experience in a customer service role./liliMinimum of a High School diploma or GED preferred./liliSolid computer skills including Microsoft Office, data entry and the ability to run and analyze reports./liliAbility to multi-task and prioritize assignments in a team environment./li/ulpSuburban Propane Partners, L.P. (Suburban Propane) is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas (RNG), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states./ppSuburban Propane is supported by three core pillars:/pulliSuburban Commitment

showcasing Suburban Propanes nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propanes commitment to excellence in customer service./liliSuburbanCares

highlighting continued dedication to giving back to local communities across Suburban Propanes national footprint./liliGo Green with Suburban Propane

promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives./li/ulpIts an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!/ppApplications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: a href=https://jobs.suburbanpropane.com/our-hiring-process/https://jobs.suburbanpropane.com/our-hiring-process//a./ppAt Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individuals age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphias Fair Criminal Record Screening Standards Ordinance here: a href=https://www.phila.gov/documents/fair-chance-hiring-law-posterhttps://www.phila.gov/documents/fair-chance-hiring-law-poster/a./p/div