Crescent Hotels Resorts
divh2Complex Marketing Manager/h2pThe Complex Marketing Manager leads marketing strategy and execution across multiple Hilton-branded and Marriott-branded hotels within a cluster, ensuring each property is positioned for revenue growth, brand consistency, and strong competitive performance. This role partners closely with the property Director of Sales
Marketing, property leadership teams, and Hilton
Marriott brand partners to drive demand across rooms, FB, events, and local audiences./ppThis position supports a diverse mix of hotel brands, types, and business segments. Depending on your complex, the role may oversee marketing for full-service hotels, extended-stay brands, select-service properties, or a combination. The manager will also support FB outlets, seasonal activations, holiday events, and on-property promotional campaigns, along with initiatives that drive group, leisure, corporate transient, and local business performance./ppThe ideal candidate is a proactive, digitally savvy marketer with strong social media expertise, excellent communication skills, and the ability to manage multiple stakeholders and priorities across both Marriott
Hilton hotels./ppstrongKey Responsibilities/strong/ppstrongMarketing Strategy
Planning/strong/pulliSupport and execute annual and quarterly marketing plans for each hotel, working closely with the Crescent corporate team/liliConduct market research, competitive analysis, and trend monitoring to inform strategy/li/ulpstrongDigital Marketing, Social Media
Content/strong/pulliLead organic social media strategy and execution for all complex hotels, ensuring brand alignment and high-quality content across Instagram, Facebook, and LinkedIn/liliDrive engagement growth through community management, timely responses, proactive audience interaction, and social listening/liliPlan, produce, and publish content, including copywriting, photography direction, short-form video, and on-property content capture/liliMaintain digital channels including websites, email marketing, and storefronts/liliManage digital asset organization for each property/li/ulpstrongPartnerships
Community Engagement/strong/pulliBuild relationships with local businesses, tourism boards, CVBs, chambers, and event organizers to develop cross-promotional opportunities/liliSupport influencer, creator and partnerships in alignment with Hilton and Marriott brand guidelines/li/ulpstrongBrand Management/strong/pulliEnsure every touchpoint
digital, print, social, on-property collateral
aligns with Hilton and Marriott brand standards./liliServe as the point of contact for Crescent corporate digital teams/liliMaintain property fact sheets, presentations, and brand assets/li/ulpstrongProject
Stakeholder Management/strong/pulliSupport and guide hotel GMs, DOSMs, FB leaders, and operations teams on marketing needs/liliManage creative timelines, vendor partnerships, production schedules, and budgets/liliCoordinate campaign rollouts across multiple properties and channels/li/ulpstrongQualifications/strong/ppAbility to collaborate with cross-functional teams and communicate with executive leader/ppstrongExperience/strong/pullistrongRequired/strong pAbility to collaborate with cross-functional teams and communicate with executive leader/p/lilistrongPreferred/strong pFamiliarity with Hilton and Marriott brand systems, brand guidelines, and digital platforms (preferred but not required)/p/lilistrongRequired/strong pStrong project management: able to juggle multiple properties, deadlines, and stakeholders/p/lilistrongRequired/strong pExcellent writing skills across formats (web, social, email, collateral)/p/lilistrongRequired/strong pStrong digital marketing skills (website CMS, social media, analytics)/p/lilistrongRequired/strong p3 years:/p pExperience in marketing, ideally within hotels, travel, lifestyle brands, or multi-unit/complex environments/p/li/ulpEqual Opportunity Employer/p/div
Marketing, property leadership teams, and Hilton
Marriott brand partners to drive demand across rooms, FB, events, and local audiences./ppThis position supports a diverse mix of hotel brands, types, and business segments. Depending on your complex, the role may oversee marketing for full-service hotels, extended-stay brands, select-service properties, or a combination. The manager will also support FB outlets, seasonal activations, holiday events, and on-property promotional campaigns, along with initiatives that drive group, leisure, corporate transient, and local business performance./ppThe ideal candidate is a proactive, digitally savvy marketer with strong social media expertise, excellent communication skills, and the ability to manage multiple stakeholders and priorities across both Marriott
Hilton hotels./ppstrongKey Responsibilities/strong/ppstrongMarketing Strategy
Planning/strong/pulliSupport and execute annual and quarterly marketing plans for each hotel, working closely with the Crescent corporate team/liliConduct market research, competitive analysis, and trend monitoring to inform strategy/li/ulpstrongDigital Marketing, Social Media
Content/strong/pulliLead organic social media strategy and execution for all complex hotels, ensuring brand alignment and high-quality content across Instagram, Facebook, and LinkedIn/liliDrive engagement growth through community management, timely responses, proactive audience interaction, and social listening/liliPlan, produce, and publish content, including copywriting, photography direction, short-form video, and on-property content capture/liliMaintain digital channels including websites, email marketing, and storefronts/liliManage digital asset organization for each property/li/ulpstrongPartnerships
Community Engagement/strong/pulliBuild relationships with local businesses, tourism boards, CVBs, chambers, and event organizers to develop cross-promotional opportunities/liliSupport influencer, creator and partnerships in alignment with Hilton and Marriott brand guidelines/li/ulpstrongBrand Management/strong/pulliEnsure every touchpoint
digital, print, social, on-property collateral
aligns with Hilton and Marriott brand standards./liliServe as the point of contact for Crescent corporate digital teams/liliMaintain property fact sheets, presentations, and brand assets/li/ulpstrongProject
Stakeholder Management/strong/pulliSupport and guide hotel GMs, DOSMs, FB leaders, and operations teams on marketing needs/liliManage creative timelines, vendor partnerships, production schedules, and budgets/liliCoordinate campaign rollouts across multiple properties and channels/li/ulpstrongQualifications/strong/ppAbility to collaborate with cross-functional teams and communicate with executive leader/ppstrongExperience/strong/pullistrongRequired/strong pAbility to collaborate with cross-functional teams and communicate with executive leader/p/lilistrongPreferred/strong pFamiliarity with Hilton and Marriott brand systems, brand guidelines, and digital platforms (preferred but not required)/p/lilistrongRequired/strong pStrong project management: able to juggle multiple properties, deadlines, and stakeholders/p/lilistrongRequired/strong pExcellent writing skills across formats (web, social, email, collateral)/p/lilistrongRequired/strong pStrong digital marketing skills (website CMS, social media, analytics)/p/lilistrongRequired/strong p3 years:/p pExperience in marketing, ideally within hotels, travel, lifestyle brands, or multi-unit/complex environments/p/li/ulpEqual Opportunity Employer/p/div