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Nevada Staffing

Customer Service Rep Tax (Seasonal, Bilingual: English / Spanish) Remote

Nevada Staffing, Carson City, Nevada, United States, 89701

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divh2Customer Service Rep

Tax (Seasonal, Bilingual: English / Spanish)

Remote/h2pThe Customer Service Rep

Tax (Seasonal, Bilingual: English / Spanish)

Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients products and/or services./ppA New Career Powered By You/ppAre you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service Rep

Tax (Seasonal, Bilingual: English / Spanish), youll join an organically diverse team from 70+ countries where all members contribute and support each others success and well-being, proudly united as game-changers./ppCareer Growth and Personal Development/ppThis is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. Well give you all the training, technologies, and continuing support youll need to succeed. Plus, at Concentrix, theres real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned./ppWhat You Will Do In This Role/ppAs a Customer Service Rep

Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:/pulliProvide inbound customer support using a call flow guide in the customers preferred language/liliHelp customers resolve basic technical issues/liliTrack, document, and retrieve information in databases/liliOffer additional products and/or services/liliDeliver expert customer experienceswith a smile/li/ulpYour Qualifications/ppYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep

Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:/pulliThe ability to read, write and speak fluently both Spanish and English/lili1+ year of customer service experience/liliOpen availability/liliA high school diploma or GED/liliA quiet, distraction-free environment to work from in your home/liliProficiency in fast-paced multi-tasking/liliEagerness to learn new technologies/liliStrong computer navigation skills and PC knowledge/liliA desktop or laptop to complete PC and internet testing/liliDevice must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)/liliOperating System: Windows 11+ RAM: 8GB or higher Processor: Intel i5/AMD Ryzen 5 or higher/liliInternet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) Speeds: 10 mbps download and 3 mbps upload or higher While working, you will be required to hardwire with an ethernet cable High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence/li/ulpWhats In It For You/ppOne of our companys Culture Beliefs says, We champion our people. Thats why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And well invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:/pulliThe base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies./liliMedical, dental, and vision insurance/liliComprehensive employee assistance program (EAP)/lili401(k) retirement plan/liliPaid time off and holidays/liliPaid training days/liliDailyPay enrollment option to access pay early, when you want it/liliPaid training and performance-based incentives/liliLucrative employee referral bonus opportunities/liliHealth and wellness programs with trained partners to help promote a healthy you/liliMentorship programs that support your rewarding career journey/liliWork-from-home convenience/liliPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support/liliCelebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more/li/ulpReimagine The Best Version Of You!/ppIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice./ppPhysical

Mental Requirements/ppWhile performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature./p/div