Crisp Recruit
divh2Intake Specialist (Global)/h2pAre you the orchestrator of order in a fast-paced legal setting, adept at maintaining the harmony between client communication and administrative precision?/ppDo you thrive when handling a steady flow of intake calls, ensuring potential clients feel heard, supported, and guided with professionalism?/ppIs your meticulous attention to detail matched by your ability to keep clients engaged and cases moving forward?/ppFinal question: When faced with a challenge, do you get excited or run away?/ppImportant: To apply/ppIf you have any questions, please email recruit@crisp.co only./ppPlease do not reach out through our websites contact information (telephone, email, or web chat) or via direct messaging on any social media platform./ppTo apply: Submit your application by clicking the Apply button and applying on the Crisp Recruit page that opens./ppRecruiters do not contact./ppThe Law Offices of Jeremias E. Batista, LLC is a boutique bankruptcy and debt relief law firm headquartered in New Jersey, with expansion into Fort Lauderdale, Florida underway. Attorney Jeremias Batista has built his practice around guiding individuals and families through some of lifes most stressful financial challenges. Known for hands-on client care and detail-driven advocacy, the firm also maintains a small personal injury caseload and referral network./ppWhat sets the firm apart is its balance of professional excellence with accessibility. Clients receive compassionate counsel directly from Jeremias, supported by a lean, dedicated team that values precision, respect, and responsiveness. With over 15 years of experience serving the community, the firm continues to grow by focusing on personalized representation rather than high-volume case turnover./ppWe are hiring two Intake Specialists to be the first point of contact for potential clients. In this role, youll answer inbound calls, walk callers through a structured intake questionnaire, complete digital intake forms, and seamlessly transfer qualified leads to the attorney. Youll also handle follow-up tasks, document collection, and appointment scheduling to support bankruptcy case progression./ppThis position is fully remote, ideal for professionals in the Philippines or Latin America who bring strong communication skills, customer service experience, and attention to detail./ppWhat youll do:/pullistrongClient Intake Calls:/strong Answer 5-10+ daily inbound calls, follow the structured questionnaire, and complete intake forms with accuracy./lilistrongCase Transfer:/strong Submit completed forms into the system and smoothly transfer qualified calls to Attorney Batista./lilistrongClerical Support:/strong Perform document collection, appointment scheduling, and secondary case write-ups as part of the bankruptcy filing process./lilistrongFollow-Up Coordination:/strong Check in with potential and current clients, ensuring required documents are received and appointments are confirmed./lilistrongBilingual Advantage:/strong Communicate effectively with English and Spanish-speaking clients when applicable./lilistrongCollaboration:/strong Support the attorney and virtual paralegal by providing accurate intake data that drives case strategy./li/ulpWhat were looking for:/pullistrongCustomer Service Background:/strong Prior intake, call center, or customer service experience is strongly preferred./lilistrongDetail-Oriented
Accurate:/strong Ability to capture client information preciselysmall errors can impact case outcomes./lilistrongStrong Communicator:/strong Professional, clear, and empathetic phone manner./lilistrongTech-Savvy:/strong Comfortable using digital forms, Zoom, and basic office software./lilistrongLanguage Skills:/strong English fluency required; Spanish proficiency a plus./lilistrongAdaptability:/strong Ability to manage downtime productively with clerical tasks./lilistrongLegal/Bankruptcy Knowledge:/strong Not required, but prior legal, medical billing, or administrative support experience is beneficial./li/ulpWhy you should work here:/pullistrongHands-On Training:/strong Shadow Attorney Batista and receive mentorship in client interaction and bankruptcy process fundamentals./lilistrongImpactful Work:/strong Play a key role in helping people facing serious financial stress find relief and hope./lilistrongProfessional Development:/strong Access to Crisp Academy training modules for six months to strengthen skills and knowledge./lilistrongGrowth Potential:/strong As the firm expands, strong performers will have opportunities for increased responsibility./li/ulpAdditional perks:/pullistrongCompensation:/strong $1,000-$1,300 USD per month, based on experience./lilistrongFlexible Benefits:/strong Discretionary bonuses and wellness perks may be offered (such as health stipends or book club participation, already extended to current staff)./lilistrongWork-Life Balance:/strong Standard schedule of 9 AM-5 PM EST, Monday-Friday./li/ulpAt the Law Offices of Jeremias E. Batista, youre not just answering phonesyoure the first voice clients hear when they reach out for help. Your role provides dignity and clarity during a difficult time in their lives. If you want to be part of a small but growing team where your work has a direct impact, wed love to hear from you./p/div
Accurate:/strong Ability to capture client information preciselysmall errors can impact case outcomes./lilistrongStrong Communicator:/strong Professional, clear, and empathetic phone manner./lilistrongTech-Savvy:/strong Comfortable using digital forms, Zoom, and basic office software./lilistrongLanguage Skills:/strong English fluency required; Spanish proficiency a plus./lilistrongAdaptability:/strong Ability to manage downtime productively with clerical tasks./lilistrongLegal/Bankruptcy Knowledge:/strong Not required, but prior legal, medical billing, or administrative support experience is beneficial./li/ulpWhy you should work here:/pullistrongHands-On Training:/strong Shadow Attorney Batista and receive mentorship in client interaction and bankruptcy process fundamentals./lilistrongImpactful Work:/strong Play a key role in helping people facing serious financial stress find relief and hope./lilistrongProfessional Development:/strong Access to Crisp Academy training modules for six months to strengthen skills and knowledge./lilistrongGrowth Potential:/strong As the firm expands, strong performers will have opportunities for increased responsibility./li/ulpAdditional perks:/pullistrongCompensation:/strong $1,000-$1,300 USD per month, based on experience./lilistrongFlexible Benefits:/strong Discretionary bonuses and wellness perks may be offered (such as health stipends or book club participation, already extended to current staff)./lilistrongWork-Life Balance:/strong Standard schedule of 9 AM-5 PM EST, Monday-Friday./li/ulpAt the Law Offices of Jeremias E. Batista, youre not just answering phonesyoure the first voice clients hear when they reach out for help. Your role provides dignity and clarity during a difficult time in their lives. If you want to be part of a small but growing team where your work has a direct impact, wed love to hear from you./p/div