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Nevada Staffing

Beauty and Wellness Consultant

Nevada Staffing, Henderson, Nevada, United States, 89014

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divh2Job Objectives/h2pMaximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards./ph3Job Responsibilities/Tasks/h3pstrongCustomer Experience/strong/pulliEngages customers by greeting them and offering assistance with products and services./liliResolves customer issues and answers questions to ensure a positive customer experience./liliModels and shares customer care best practices by proactively offering assistance, asking questions to determine customers needs, and informing customers of options./liliGreets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary./liliProvides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet./liliLeads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care./liliBuilds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships./liliEngages with omni-channel solutions to enhance customer engagement/experience./liliLocates products in other stores or online if unavailable in the store./li/ulpstrongOperations/strong/pulliAchieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care./liliReviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership./liliConsistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings./liliUses testers and sampling to demonstrate product application and leverage items from beauty promotional programs./liliEnsures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department./liliImplements company asset protection procedures to identify and minimize profit loss./liliProcesses sales for customers and/or employee purchases on cash register./liliParticipates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care./liliHas working knowledge of store systems and store equipment./liliEnsures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)./liliComplies with all company policies and procedures; maintains respectful relationships with coworkers./liliCompletes special assignments as assigned./li/ulpstrongTraining

Personal Development/strong/pulliSeeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance./liliMaintains knowledge of competition, new product/brand launches, and overall industry trends./liliAttends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training./liliAttends training and completes e-learning modules requested by Manager or assigned by Corporate./liliMaintains professional appearance and image in compliance with company guidelines at all times./liliModels and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants./liliWorks collaboratively with Store Leadership to review goals and maintain product knowledge./li/ulh3About Walgreens/h3pFounded in 1901, Walgreens proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities./ph3Job ID/h3p1722648BR/ph3Title/h3pBeauty and Wellness Consultant/ph3Company Indicator/h3pWalgreens/ph3Employment Type/h3pFull-time/ph3Job Function/h3pRetail/ph3Full Store Address/h3p401 N ARROYO GRANDE BLVD, HENDERSON, NV, 89014/ph3External Basic Qualifications/h3pHigh School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care. Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. Knowledge of products and brands in order to engage and meet the needs of the customer. Experience building and maintaining relationships within a team. Basic level PC/tablet skills. Requires willingness to work flexible schedule including evenings, weekends, and holidays. Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)/ph3Preferred Qualifications/h3pLicensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority. Experience establishing

maintaining relationships with individuals at all levels of the organization, in the business community

with vendors. Experience demonstrating makeup application and providing makeovers to customers. Experiencing selling Prestige brands. Degree from Beauty School. Experience with another retailer in the form of an Externship./ph3Shift/h3pStore: 05862-HENDERSON NV/ph3Pay Type/h3pHourly/ph3Start Rate/h3p16/ph3Max Rate/h3p21/p/div