Entry Level Training Associate (WFH)

divh2Job Title/h2pWe are expanding our remote team and looking for individuals who are comfortable speaking with people, following clear systems, and providing dependable support. This position combines communication, organization, and guided client interaction in a professional, structured environment. Multiple openings are available for candidates seeking stability and long-term growth./ph3Organization Overview/h3pOur organization has operated for decades, supporting large member-based groups and working professionals across North America. We specialize in long-term protection programs designed to remain in place beyond employment or retirement changes. Known for consistency, ethical standards, and internal development, the company has earned recognition as a strong and supportive workplace./ph3Primary Duties/h3pSpeak with individuals who have requested information by phone or video/ppSchedule and manage virtual appointments/ppWalk members through provided materials and explain information clearly/ppAssist with completing online forms and required documentation/ppAccurately update digital records and notes/ppFollow established procedures and quality guidelines/ppParticipate in coaching, training, and leadership development sessions/ph3What You Can Expect/h3pComprehensive onboarding and step-by-step training/ppOngoing guidance from experienced mentors/ppFlexible scheduling options/ppFully remote work environment/ppClear advancement pathways for motivated individuals/ppSupportive team culture focused on growth and accountability/ppCompany-hosted events and recognition programs/ph3Qualifications/h3pClear and professional communication skills/ppStrong organization and time-management abilities/ppHigh school diploma or equivalent required/ppPrevious customer-facing experience is an asset but not required/p/div