Customer Support/ Data Entry Specialist

divh2Customer Support Data Entry/h2pThe Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems./ppPlease note that only applicants with Active DoD SECRET clearance will be considered./ph3Job Responsibilities/h3ulliDeals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations./liliIncludes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products./liliEvaluates inventory management activities. Periodically inspects activities for compliance with policies, procedures, and directives for accuracy./liliAnalyzes reports and records activities, reports inefficiencies to supervisors, and recommends corrective actions to improve operations./liliEvaluates supply efficiency and equipment management activities. Uses management products to evaluate accounts./liliEnsures security classification sensitivities of handling, shipping, receiving, transfer and storage locations are observed per applicable security classification guides./liliPlans and schedules material storage and distribution activities./liliEnsures availability, and controls use of space, material handling equipment, and required spare parts./liliControls stock rotation to prevent deterioration and permit maximum use of dated and technical order compliance assets./liliCoordinates with customers regarding priority of deliveries and destination points. Establishes controls to deliver expedited requests within prescribed time limits./liliWorks in central receiving activity; coordinates requirements for shipping with transportation./liliManages Government Furnished Property program. Responsible for MICAP management and processing./li/ul/div