Air Products
divh2Teller/h2pAt Air Products, our purpose is to bring people together to reimagine whats possible, collaborate and innovate solutions to the worlds most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world./ppThe Teller is responsible for effectively servicing and providing exceptional service to our APCI Federal Credit Union (FCU) members in person, by phone, mail, online, email, and through various digital communication channels. They also support routine Teller transactional, operational, and member service support tasks in conjunction with the strategic initiatives established by the Credit Union and APCI Federal Credit Union (APCI FCU), NCUA, Air Products and Chemicals, Inc., and other relevant policies, procedures, and all regulatory requirements./ppAPCI FCUs mission is to:/pulliProvide our members with innovative financial products and services for all stages of life./liliServe our members in a financially sound and competitive manner, and/liliEducate our members in making informed financial decisions./li/ulpThe Teller is a member of the APCI FCUs Member Services Team and reports to the APCI FCUs Director of Member Services. The position involves responsibilities related to developing and maintaining positive member relationships, as well as promoting APCI FCUs share and loan products and services. Additionally, it involves balancing daily transactions, verifying cash and check totals, and managing risk by maintaining appropriate controls to ensure operational integrity and compliance with applicable regulations, policy requirements, and audit procedures./ppCreate an inclusive and professional environment where all team members are respected, and diversity is valued. Participate in meetings and share ideas in support of the credit unions Strategic Initiatives./ppAPCI FCU provides financial services to Air Products and Chemicals, Inc., Contractors, and Versum Materials plus Select Employer Groups and to members of their immediate family and households. The APCI FCU provides a broad range of financial related products and services including mobile banking, remote deposit capture, vehicle loans, refinance mortgage loans, personal loans, MasterCard, savings, checking, money market account, certificates, and IRAs. Loan amounts range from $500 to $1,200,000 while individual member deposits range from $5 to over $1,000,000./ppWhile having only a single physical location in Allentown, PA, the APCI FCUs members span over the 50 U.S. states in addition to a small international contingent. Larger member concentrations are in Pennsylvania, Texas, California, Arizona, and Louisiana. The APCI FCU reaches its members through a variety of channels including internet, mobile app, telephone, outbound calls, and direct mail./ppWhats in it for you:/ppAt Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below!/pulliAffordable medical, dental and vision insurance (day 1 of employment)/lili401k with 100% vested company core and match/liliPaid vacation, holidays + sick time/liliPaid parental leave (up to 8 weeks)/liliBackup child and adult care benefit/liliAdoption assistance/liliFlexible spending accounts (medical, dependent daycare)/liliLife insurance (ADD- Paid for by Air Products), supplemental ADD/liliLegal Plan
identity theft coverage/liliEAP (Employee Assistance Program)/liliMany more supplemental benefits available/li/ulpRequired skills/abilities:/pulliOutstanding customer (member) service skills./liliDemonstrated ability to deliver friendly, prompt, and knowledgeable service while ensuring member confidentiality./liliAbility to multi-task and work independently and collaborate with the Member Services Team./liliCreate an inclusive and professional environment where all team members are respected, and diversity is valued./liliParticipate in meetings and share ideas in support of the credit unions strategic initiatives./liliStrong written and verbal communication skills./liliProficiency with Word and Excel./liliEncouraged travel: 5%. Occasionally, the Credit Union conducts membership events off the premises. Employees may be asked to participate in these events./li/ulpKey job responsibilities:/pulliDevelop and demonstrate a comprehensive understanding of APCI FCU products and services with ability to clearly explain to current or potential members./liliRepresent APCI FCU in a courteous and professional manner which supports APCI FCUs mission and reputation./liliOpen, modify and close all types of deposit products such as savings, checking, money market, and certificates./liliPerform financial transactions, including deposits, withdrawals, loan payments, and issuing cashiers checks. Additionally balance cash drawers, complete end-of-day reports, prepare weekly cash pick for armored carrier, investigate and resolve any out-of-balance conditions for accounting./liliEnsure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures./liliAssist with change of addresses, order debit cards, scan drivers licenses, update member profiles on all accounts and all profiles, import closed account forms to Nautilus, process returned mail./liliDevelop and demonstrate an understanding of APCI FCU regulatory requirements such as USA PATRIOT Act, BSA/OFAC and Reg. DD (Truth-In-Savings)./liliPerform other duties and complete projects as assigned by the APCI FCU President/CEO, CFO, CMR, CCL, Manager of Member Services or Board of Directors./li/ulpMinimum hiring requirements:/pulliAssociates degree in business or finance or, a minimum of 3 years of financial institution experience with a high school diploma or GED./liliCredit Union experience is preferred but is not required./liliAbility to lift up to 50 pounds./liliA valid drivers license is required./liliDemonstrated ability to deliver friendly, prompt, and knowledgeable service while ensuring member confidentiality./liliStrong written and verbal communication skills as well as intermediate proficiency with Word and Excel./liliMulti-task and work independently as well as being a part of the Member Services Team./li/ul/div
identity theft coverage/liliEAP (Employee Assistance Program)/liliMany more supplemental benefits available/li/ulpRequired skills/abilities:/pulliOutstanding customer (member) service skills./liliDemonstrated ability to deliver friendly, prompt, and knowledgeable service while ensuring member confidentiality./liliAbility to multi-task and work independently and collaborate with the Member Services Team./liliCreate an inclusive and professional environment where all team members are respected, and diversity is valued./liliParticipate in meetings and share ideas in support of the credit unions strategic initiatives./liliStrong written and verbal communication skills./liliProficiency with Word and Excel./liliEncouraged travel: 5%. Occasionally, the Credit Union conducts membership events off the premises. Employees may be asked to participate in these events./li/ulpKey job responsibilities:/pulliDevelop and demonstrate a comprehensive understanding of APCI FCU products and services with ability to clearly explain to current or potential members./liliRepresent APCI FCU in a courteous and professional manner which supports APCI FCUs mission and reputation./liliOpen, modify and close all types of deposit products such as savings, checking, money market, and certificates./liliPerform financial transactions, including deposits, withdrawals, loan payments, and issuing cashiers checks. Additionally balance cash drawers, complete end-of-day reports, prepare weekly cash pick for armored carrier, investigate and resolve any out-of-balance conditions for accounting./liliEnsure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures./liliAssist with change of addresses, order debit cards, scan drivers licenses, update member profiles on all accounts and all profiles, import closed account forms to Nautilus, process returned mail./liliDevelop and demonstrate an understanding of APCI FCU regulatory requirements such as USA PATRIOT Act, BSA/OFAC and Reg. DD (Truth-In-Savings)./liliPerform other duties and complete projects as assigned by the APCI FCU President/CEO, CFO, CMR, CCL, Manager of Member Services or Board of Directors./li/ulpMinimum hiring requirements:/pulliAssociates degree in business or finance or, a minimum of 3 years of financial institution experience with a high school diploma or GED./liliCredit Union experience is preferred but is not required./liliAbility to lift up to 50 pounds./liliA valid drivers license is required./liliDemonstrated ability to deliver friendly, prompt, and knowledgeable service while ensuring member confidentiality./liliStrong written and verbal communication skills as well as intermediate proficiency with Word and Excel./liliMulti-task and work independently as well as being a part of the Member Services Team./li/ul/div