Nevada Staffing
divh2ASM Global Job Posting/h2pASM Global is the worlds leading venue management and services company. The companys elite venue network spans five continents, with a portfolio of more than 300 of the worlds most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues. From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences./ppAllegiant Stadium, located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives./ph3Essential Functions/h3ulliOversee an assigned location or area of the Stadium and respond to any situations such as ticket issues, ADA relocations, guest complaints, etc./liliHandle complaints, disturbances, or related problems with guests and staff when applicable./liliGreet and guide all guests in a welcoming, friendly manner
thank all guests for coming upon ingress and egress./liliAnswer guest questions with regard to location of a particular section, concession stands, restrooms. Help assist guests with mobile ticketing./liliEnsure the public safety concerns for both internally and externally. Understand the Stadium layout and policies and procedures./liliRespond to guest concerns in a respectful and calm manner and appropriately escalate issues to the Guest Experience Manager or Event Lead as needed./liliDocument any challenges or issues that arise during the event. Communicate guest and management issues/concerns into the incident management system./liliAssist with Stadium set-up procedures; including checking assigned areas, checking elevators, delivering documents and equipment such as radios, tablets, 24/7 devices, etc./liliAssist management in executing emergency procedures if necessary, work closely with the Guest Experience Management as needed./liliManage lost
found program on event day, including logging found items in our electronic system and assisting with recovery of items./liliOther duties may be assigned to this position during certain events./li/ulh3Required Qualifications/h3ulliA minimum education level of: High School Diploma or its equivalency/lili1-2 years of in person customer service experience./liliExcellent interpersonal and communication skills./liliAbility to make quick, complex, proactive decisions under pressure with little or no supervision./liliAbility to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary./liliAbility to work in a fast-paced environment./liliMotivated self-starter with a proactive attitude./liliMust be able to work outdoors in various weather conditions./liliMust be able to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet and concrete./liliAbility to stand for long periods of time./liliAbility to operate a tablet or a laptop efficiently./liliMust be able to work in a team environment interacting with multiple departments./liliAvailable to work non-traditional hours (nights, weekends, and holidays)./li/ulh3Preferred Qualifications (if applicable):/h3ulliExperience in a supervisory role preferred./liliPrior facility event experience preferred./li/ulpASM Global reserves the right to change or modify the employees job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law./p/div
thank all guests for coming upon ingress and egress./liliAnswer guest questions with regard to location of a particular section, concession stands, restrooms. Help assist guests with mobile ticketing./liliEnsure the public safety concerns for both internally and externally. Understand the Stadium layout and policies and procedures./liliRespond to guest concerns in a respectful and calm manner and appropriately escalate issues to the Guest Experience Manager or Event Lead as needed./liliDocument any challenges or issues that arise during the event. Communicate guest and management issues/concerns into the incident management system./liliAssist with Stadium set-up procedures; including checking assigned areas, checking elevators, delivering documents and equipment such as radios, tablets, 24/7 devices, etc./liliAssist management in executing emergency procedures if necessary, work closely with the Guest Experience Management as needed./liliManage lost
found program on event day, including logging found items in our electronic system and assisting with recovery of items./liliOther duties may be assigned to this position during certain events./li/ulh3Required Qualifications/h3ulliA minimum education level of: High School Diploma or its equivalency/lili1-2 years of in person customer service experience./liliExcellent interpersonal and communication skills./liliAbility to make quick, complex, proactive decisions under pressure with little or no supervision./liliAbility to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary./liliAbility to work in a fast-paced environment./liliMotivated self-starter with a proactive attitude./liliMust be able to work outdoors in various weather conditions./liliMust be able to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet and concrete./liliAbility to stand for long periods of time./liliAbility to operate a tablet or a laptop efficiently./liliMust be able to work in a team environment interacting with multiple departments./liliAvailable to work non-traditional hours (nights, weekends, and holidays)./li/ulh3Preferred Qualifications (if applicable):/h3ulliExperience in a supervisory role preferred./liliPrior facility event experience preferred./li/ulpASM Global reserves the right to change or modify the employees job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law./p/div