Nashville Staffing
divh2Customer Sales Associate/h2pAt Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge whats possible for a sustainable world. Were a team that dares to look at the worlds challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go./ppWhats in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, its our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging whats possible for a sustainable world. Step into the role of Customer Sales Associate and become the trusted advisor that our customers rely on when they visit our Trane Supply stores! Your expertise and knowledge will be invaluable as you assist customers with their various needs, from resolving parts or equipment issues to delivering high-quality parts and solutions in a timely fashion. To excel in this role, you will need to have a solid understanding of our product offerings, consistently achieve sales goals, and possess exceptional problem-solving skills. Taking ownership of the order management process will also be crucial in ensuring smooth transactions and customer satisfaction. Embrace this opportunity to make a positive impact and be the go-to person for our valued customers!/ppThrive at work and at home:/pulliBenefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives
WE DARE TO CARE!/liliFamily building benefits include fertility coverage and adoption/surrogacy assistance./lili401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution./liliPaid time off, including in support of volunteer and parental leave needs./liliEducational and training opportunities through company programs along with tuition assistance and student debt support./li/ulpWhere is the work: On-Site (5 days). SAFETY SENSITIVE: This role has been designated by the company as Safety Sensitive./ppWhat you will do:/pulliProvide support to customers and find the best method to resolve problems to ensure customer satisfaction./liliPartners with customers to grow sales by identifying related products or add on extensions./liliProcess customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales./liliKeep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales./liliInteract with customers both on the phone and in person./liliExecutes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery
entering quotes and invoices and follow through on fulfillment./liliAssists with warehouse/inventory management work as needed./liliFlexibility to work overtime/weekends, as required./li/ulpWhat you will bring:/pulliH.S. Diploma or General Education Degree (GED)/liliInside sales, retail, or related experience/liliExperience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety./liliProven experience in building customer relationships and maintaining professional customer service even in challenging situations./li/ulpCompensation: Base Salary starts at $51,000 and up based on experience and will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed./ppEqual Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status./p/div
WE DARE TO CARE!/liliFamily building benefits include fertility coverage and adoption/surrogacy assistance./lili401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution./liliPaid time off, including in support of volunteer and parental leave needs./liliEducational and training opportunities through company programs along with tuition assistance and student debt support./li/ulpWhere is the work: On-Site (5 days). SAFETY SENSITIVE: This role has been designated by the company as Safety Sensitive./ppWhat you will do:/pulliProvide support to customers and find the best method to resolve problems to ensure customer satisfaction./liliPartners with customers to grow sales by identifying related products or add on extensions./liliProcess customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales./liliKeep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales./liliInteract with customers both on the phone and in person./liliExecutes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery
entering quotes and invoices and follow through on fulfillment./liliAssists with warehouse/inventory management work as needed./liliFlexibility to work overtime/weekends, as required./li/ulpWhat you will bring:/pulliH.S. Diploma or General Education Degree (GED)/liliInside sales, retail, or related experience/liliExperience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety./liliProven experience in building customer relationships and maintaining professional customer service even in challenging situations./li/ulpCompensation: Base Salary starts at $51,000 and up based on experience and will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed./ppEqual Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status./p/div